Jackie Perez
Phoenix,AZ
Summary
Dynamic professional with a proven track record at Amazon, adept in training facilitation and enhancing team productivity. Spearheaded innovative learning strategies, boosting associate retention and comprehension. Skilled in collaborative learning and problem-solving, consistently achieving improved training outcomes and team collaboration.
Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Learning Ambassador
Amazon
02.2022 - 07.2025
- Negotiated with external training providers to secure high-quality programs at cost-effective rates.
- Fostered culture of continuous improvement, leading workshops on innovative teaching methods.
- Implemented innovative teaching methods, resulting in increased associate comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for associates.
- Increased team collaboration by initiating regular knowledge-sharing sessions.
- Analyzed training program effectiveness, making data-driven adjustments for continuous improvement.
- Championed adoption of mobile learning tools, facilitating on-the-go training opportunities.
Associate Worker
Chewys Warehouse
04.2020 - 03.2022
- Managed inventory levels efficiently by conducting regular audits, updating systems accurately, and placing timely orders for replenishments.
- Provided input on strategic planning initiatives to align department goals with company objectives effectively.
- Enhanced team productivity by streamlining processes and implementing efficient workflow strategies.
- Consistently met deadlines even during periods of high workload, prioritizing tasks effectively and working efficiently to deliver results.
- Collaborated effectively with cross-functional teams, fostering strong working relationships and promoting open communication.
Store Lead Manager
Big Lots
05.2018 - 02.2020
- Maintained high visual merchandising standards, creating an attractive shopping experience for customers.
- Analyzed sales trends to identify opportunities for growth and implemented strategies to capitalize on them.
- Oversaw staff training programs to improve product knowledge, selling techniques, and customer service skills.
- Managed loss prevention efforts by implementing theft deterrent measures and conducting regular audits of security procedures.
- Enhanced customer satisfaction by addressing and resolving complaints swiftly and professionally.
Education
GED -
05-2018
Skills
Training facilitation
Collaborative learning
Group and individual instruction
Problem-solving abilities
Multitasking
Time management abilities
Feedback collection
Team building
Adaptability
Audience Engagement
Professionalism
Recommend solutions
Software
Microsoft Office
Personal Information
Title: Warehouse Associate
Languages
Spanish
Native or Bilingual
Timeline
Learning Ambassador - Amazon
02.2022 - 07.2025
Associate Worker - Chewys Warehouse
04.2020 - 03.2022
Store Lead Manager - Big Lots
05.2018 - 02.2020
Montebello High - GED,