Jackie Ramirez
Rancho Cucamonga,CA
Summary
As a motivated person who developed social and hospitable skills through many work experiences. I have developed a broad experience across leadership and assistant roles with both school and work environments. I am an adaptable and self-motivated leader with proven ability to manage diverse personalities. Offering strong communication and learning strengths to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
Overview
5
5
years of professional experience
Work History
Food Service Industry
Cocina Del Charro
09.2023 - 05.2024
- Worked as a hostess and conversed with customers as I was the front of the restaurant
- Sat customers at their appropriate seating and section based off of availability with servers
- Managed in coming phone calls for pick up orders
- With this process I worked with multiple tablets and computer systems to stay organized and make sure the orders were going in correctly.
Sales Associate/Front Desk
Massage Envy
09.2022 - 01.2023
- Was a front desk receptionist who sold memberships and dealt with customers on the daily
- Worked mainly through a computer system to set up appointments
- Spoke with customers through the phone to answer any questions
- Sold products such as face products or body rollers to customers.
Receptionist
Freedom Realty Group
06.2019 - 12.2020
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Managed the front desk and reception area in a neat and organized fashion
- Walked visitors to certain locations within the office
- Managed and processed confidential customer information
- Responded to telephone inquiries from clients, and the public.
Retail Employee
Nordstrom
03.2020 - 09.2020
- Conversed with customers daily regarding questions in the clothing, beauty, and shoe departments
- Drafted meeting agendas within my department and supplied advanced materials
- Sorted and distributed items out on the floor to further sell merchandise to customers
- Responded to telephone inquiries from clients, vendors and the public.
Education
Diploma - Criminology and Justice Studies
Cal State San Marcos
San Marcos, CA05.2024
Skills
- Leadership
- Time management
- Communication skills
- Report generation and analysis
- Front desk
- Organizational skills
- Conflict management
- Negotiation
- Filing
- Sales
Timeline
Food Service Industry
Cocina Del Charro
09.2023 - 05.2024
Sales Associate/Front Desk
Massage Envy
09.2022 - 01.2023
Retail Employee
Nordstrom
03.2020 - 09.2020
Receptionist
Freedom Realty Group
06.2019 - 12.2020
Diploma - Criminology and Justice Studies
Cal State San Marcos
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