Jackie Reynolds
Austin
Summary
Dynamic and customer-focused professional with experience at Hy-Vee Grocery Store, excelling in product checking and efficient bagging. Enhanced customer satisfaction by effectively managing checkout lanes and addressing inquiries. Committed to safety and recycling, ensuring a pleasant shopping experience while collaborating with team members to maintain store organization.
Overview
17
17
years of professional experience
Work History
Grocery Sacker
Hy-Vee Grocery Store
07.2020 - 02.2025
- Streamlined customer transactions by assisting cashiers with bagging and working with cashiers to guarantee customer satisfaction.
- Exchanged grocery items at customers' request.
- Conducted price checks.
- Maintained customer satisfaction by carrying out groceries.
- Helped beautify the store by dusting and straightening products on store shelves.
- Provided exceptional customer service, addressing questions or concerns regarding products or store policies.
- Upheld company values through consistent adherence to set policies, procedures, and guidelines.
Grocery Sacker
Hy-Vee Grocery Store
06.2013 - 06.2020
- Streamlined customer transactions by assisting cashiers with bagging and working with cashiers to guarantee customer satisfaction.
- Exchanged grocery items at customers' request.
- Conducted price checks.
- Maintained customer satisfaction by carrying out groceries.
- Helped beautify the store by dusting and straightening products on shelves.
Grocery Checker and Sacker
Hy-Vee Grocery Store
08.2008 - 05.2011
- Checked out customers' purchases using the cash register and handled currency and coupons in an efficient and correct manner.
- Provided exceptional customer service by addressing concerns and answering questions about products and promotions.
- Increased customer satisfaction by efficiently scanning and bagging groceries in a timely manner.
- Reduced wait times for customers by effectively managing multiple checkout lanes during peak hours.
- Assisted in maintaining store cleanliness and organization, resulting in a more pleasant shopping experience for customers.
- Assisted customers with special needs or requests, ensuring their shopping experience was positive and accommodating.
- Utilized excellent communication skills while working closely with colleagues from various departments to ensure smooth operations throughout the store.
Education
High School Diploma -
North High School
Sioux City, IASkills
- Product scanning
- Accurately managed cash and coupons
- Streamlined bagging processes
- Customer service excellence
Timeline
Grocery Sacker
Hy-Vee Grocery Store
07.2020 - 02.2025
Grocery Sacker
Hy-Vee Grocery Store
06.2013 - 06.2020
Grocery Checker and Sacker
Hy-Vee Grocery Store
08.2008 - 05.2011
High School Diploma -
North High School
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