Summary
Overview
Work History
Education
Skills
Timeline
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Jackie Rodweller

Winter Park,Florida

Summary

Dynamic Assistant Property Manager with a proven track record at Vesteco Real Estate Management Services, excelling in tenant relations and contract negotiation. Skilled in enhancing property value through strategic marketing and compliance with fair housing regulations, while fostering strong communication and leadership within teams. Committed to achieving high occupancy rates and tenant satisfaction.

Overview

20
20
years of professional experience

Work History

Assistant Property Manager

Vesteco Real Estate Management Services
01.2020 - 12.2024
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Processed security deposit refunds.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
  • Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
  • Oversaw emergency response procedures, ensuring tenant safety and minimizing property damage during incidents.
  • Optimized website and online listings with engaging content, increasing visibility and attracting potential tenants.
  • Ensured compliance with all local, state, and federal housing laws and regulations, mitigating legal risks.
  • Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
  • Improved property appearance and safety with regular inspections and coordinated maintenance efforts.
  • Completed annual rent calculations using housing database software.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Excellent organizational, interpersonal, analytical and problem solving skills.
  • Completed onboarding and offboarding tasks for employees.
  • Strong leadership and attention to detail skills.
  • Assisted with performance evaluations.
  • Assisted with company benefits enrollment.
  • Processed purchase orders and vendor invoices.

Stay at Home Parent

Household CEO
06.2016 - 12.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed household finances, creating and adhering to a detailed budget.
  • Organized and managed schedules, appointments, activities and events.
  • Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
  • Strong time management skills.
  • Taught discipline, honesty and accountability.
  • Demonstrated good communication and negotiation skills.


Compliance and Inventory Specialist

RaceTrac Petroleum Inc.
12.2012 - 06.2016
  • Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
  • Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
  • Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
  • Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
  • Resolved customer issues relating to order discrepancies or damages, ensuring a high level of satisfaction with company services.
  • Coordinated closely with other departments such as procurement and sales to ensure alignment on current stock levels.
  • Conducted thorough investigations into reported discrepancies between physical inventory counts and system records, providing accurate reconciliations.
  • Leveraged strong analytical skills to identify patterns in data that led to improvements in inventory accuracy.
  • Maintained compliance with safety standards and regulations during daily operations, contributing to a safe working environment.
  • Implemented corrective actions based on audit findings, strengthening the integrity of the inventory system.
  • Performed root cause analysis on recurring issues within the supply chain, implementing changes that bolstered overall performance.
  • Improved inventory accuracy by conducting regular quality control checks and maintaining detailed records.
  • Spearheaded efforts to implement a barcoding system that enhanced the speed and accuracy of inventory tracking processes.
  • Trained new employees on proper procedures for maintaining inventory quality control, fostering a knowledgeable workforce.
  • Reduced discrepancies in stock levels by diligently tracking incoming shipments and updating the database accordingly.
  • Utilized specialized software tools for accurate tracking and reporting of inventory data, facilitating informed decision making.
  • Assisted in monthly physical inventory counts, resulting in improved efficiency and accurate recordkeeping.
  • Reduced instances of overstocking or low stock levels by monitoring trends and adjusting purchasing decisions accordingly.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Processed store purchase orders and invoices.

Teller Manager

SunTrust Banks Inc
01.2005 - 08.2011
  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
  • Pursued new retail and commercial account growth to enhance bank's market position.
  • Enhanced branch security by implementing strict cash handling procedures and monitoring staff adherence to guidelines.
  • Strong customer service skills.
  • Completed weekly schedules and payroll.
  • Responsible for ingoing/outgoing cash shipments.
  • Daily balancing of cash vaults, ATM and TA machines.
  • Maintained weekly and monthly financial data reports in Excel.
  • Performed weekly surprise audits and worked closely with Loss Prevention Department.
  • Enhanced branch production rates by handling staff conflicts, evaluations and coaching techniques.
  • Maintained a high level of accuracy in transaction processing through rigorous attention to detail and adherence to established protocols.
  • Trained new employees in cash handling procedures and bank policies to promote compliance with established standards.
  • Reduced operational costs by identifying areas for improvement in workflow efficiency and resource allocation.
  • Ensured a professional and welcoming atmosphere at all times by maintaining a clean, organized workspace and promoting adherence to dress code standards among staff members.

Education

Liberty High School
Palm Bay, FL

Skills

  • Administrative support
  • Strong communication skills
  • Property tours and inspections
  • Telephone and email etiquette
  • Fair housing regulations
  • Tenant relations
  • Staff management
  • Property management
  • Payment management
  • Application process proficiency
  • Records management
  • Contract negotiation

Timeline

Assistant Property Manager

Vesteco Real Estate Management Services
01.2020 - 12.2024

Stay at Home Parent

Household CEO
06.2016 - 12.2019

Compliance and Inventory Specialist

RaceTrac Petroleum Inc.
12.2012 - 06.2016

Teller Manager

SunTrust Banks Inc
01.2005 - 08.2011

Liberty High School

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Jackie Rodweller