JACKIE S. RUSSELL, JR.
Laurel,MD
Summary
Qualified Assessment Specialist with solid background in assessment methodologies and effective evaluation techniques. Proven track record in developing and implementing assessment tools to enhance educational outcomes. Demonstrated expertise in data analysis and stakeholder communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
College Instructional Assessment Specialist
Montgomery College
01.2013 - Current
- Administer assessment and other tests to students and explain and discuss test results; recommend appropriate learning/study activities and resources to improve student learning and performance
- Compile, create and update educational information materials to ensure consistency of service
- Communicate constantly with key stakeholders in counseling, disability support services and academic departments
- Provide information on the use of instructional technology (e.g., computers and software applications) to students
- Provide system software training and end user support
- Install, set up and maintain software and hardware on computers, troubleshooting, correcting problems, performing data conversions and making repairs
- Maintain statistics regarding student use of learning resources and prepare reports regarding operation of computer labs, assessment centers and learning resources
- Working remotely and independently using Zoom and Microsoft Teams
- Multitasking independently, assisting/monitoring students in a front office setting
- Participate in the hiring process of student workers, creating schedules and providing training
- Excellent customer service skills
Program Coordinator and Team Leader
National Society of Black Engineers
01.2011 - 01.2012
- Team leader that pays attention to detail and very organized
- Successfully coordinated program activities, events and promotions for program
- Implemented program evaluations and reports
- Evaluated scholarship selections and award distributions
College Instructional Assistant
Montgomery College
01.2007 - 01.2011
- Created customized score reports and daily upload reports for all campuses
- Successfully managed the academic and placement testing site by serving students, faculty, counselors and staff
- Constantly communicated and worked with college administrators regarding enrollment and testing procedures
- Ensured the integrity of the college’s academic and placement testing program in a student oriented educational setting
- Constant lifting of supply orders and sitting, standing an moving for long periods of time
Education
Master’s Degree - Education
University of Phoenix
Bachelor of Arts - English
North Carolina Central University
Skills
- Customer Service
- Multitasking
- Teamwork/Supervising
- Decision Making
- Microsoft Office applications
- Test administration
- Data interpretation
- Effective communication (written and oral)
- Operation and maintenance of computer lab equipment
- Adaptability and problem-solving
- Leadership
- Proficiency in Banner, Blackboard and Workday
ACTIVITIES
Certification and training in Banner, TEAS, Safe Zone, GED Administration, Blackboard, Accuplacer ATB and Exam Tracker
Certification
- GED Test Administrator Certification (GED) 11/2024
- TEAS Test Administrator Certification (ATI) 09/2024
- CLEP Test Administrator Certification (CLEP) 08/2024
- ATB Test Administrator Certification (College Board) 05/2024
- Six Sigma Certification
Special Recognition Award
I was recommended and won a special recognition award in 2023 for my hard work, excellent customer service and dedication to the college.
Timeline
College Instructional Assessment Specialist
Montgomery College
01.2013 - Current
Program Coordinator and Team Leader
National Society of Black Engineers
01.2011 - 01.2012
College Instructional Assistant
Montgomery College
01.2007 - 01.2011
Bachelor of Arts - English
North Carolina Central University
- GED Test Administrator Certification (GED) 11/2024
- TEAS Test Administrator Certification (ATI) 09/2024
- CLEP Test Administrator Certification (CLEP) 08/2024
- ATB Test Administrator Certification (College Board) 05/2024
- Six Sigma Certification
Master’s Degree - Education
University of Phoenix
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