Jackie Surratt

LPN

Atrium Health Wake Forest Baptist

Lexington , NC

02.2007 - 07.2023

Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
Provided pre- and post-operative nursing care.
Coordinated with doctors and registered nurses to develop care plans for patients.
Collected blood, urine or sputum from patients to perform routine laboratory tests.
Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
Used sterile techniques to prepare patients for procedures.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Interviewed patients to obtain medical history.
Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
Documented patient medical histories, current symptoms and vitals.
Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
Maintained accurate medical records of each patient's health condition.
Observed strict confidentiality and safeguarded all patient-related information.
Prepared patients for examinations, tests or treatments and explained procedures.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Sterilized medical equipment and supplies with germicides, sterilizers and autoclaves.
Participated in educational programs to keep up-to-date on new developments in nursing practice.
Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
Answered patients' calls to determine how to assist.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Answered patient and family questions to educate on optimal treatment procedures.
Ensured that all medications were administered accurately and on time as prescribed by the physician.
Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
Evaluated nursing intervention outcomes by conferring with other healthcare team members.
Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
Educated staff members regarding infection control protocols or best practices when caring for a particular type of illness or injury.
Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Performed triage to maximum team productivity and effectiveness.
Assessed patient needs through interviews and physical examinations while adhering to safety standards.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Achieved cost-savings by developing functional solutions to problems.
Maintained schedule of class assignments to meet deadlines.
Recognized by management for providing exceptional customer service.
Maintained updated knowledge through continuing education and advanced training.
Leveraged Epic, Excel , Google, Microsoft, Medical Manager and other software skills to input and compile data gathered from various sources.
Displayed strong telephone etiquette, effectively handling difficult calls.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Planned and completed group projects, working smoothly with others.
Modified existing software systems to enhance performance and add new features.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Worked with cross-functional teams to achieve goals.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.

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Summary

Overview

Work History

LPN

LPN

Education

High School Diploma -

Some College (No Degree) - Nursing

Skills

Affiliations

Languages

Certification

Compassion

References

Timeline

LPN

LPN