Jacquelyn D. Taylor
Registered Nurse
Summary
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
19
19
years of professional experience
Work History
Regional Director of Health and Wellness
ProMedica Senior Care, Formerly HCR ManorCare
07.2019 - Current
- Visited sites periodically to view service levels and adherence to global service standards.
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Edited and proofread technical documents for accuracy and consistency.
- Investigated outbreaks and revamped control measures to prevent future incidents.
- Performed preventive measures and maintained firm safety levels to avoid spread of infection and disease.
Regional Director of Clinical Operations
Milestone Retirement Communities
03.2017 - 07.2019
- Developed, implemented, revised, and evaluated policies and procedures.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Supervised, directed, and motivated high-quality performance from nursing staff.
Divisional Director of Clinical Operations
Senior Lifestyle Corportation
02.2013 - 02.2017
- Worked collaboratively with corporate staff, risk management and other corporate leaders to address performance improvement and safety issues.
- Set expectations, developed plans and managed processes to measure, assess and improve quality of clinical programs and compliance by measurable results in assigned facilities.
- Oversaw and coordinated divisional special projects.
- Sought methods to improve current facility practices, processes and products by identifying problems and proposing solutions.
Director of Nursing, Administrator
Watermark Retirement Communities, The Fountains
08.2008 - 02.2013
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Home Health, RN Case Manager
Doctors Choice Home Health
02.2010 - 09.2013
- Educated patients and families on disease processes, medications and treatments.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Administered medications and treatments as prescribed by physicians.
- Assessed patients' health status and developed individualized care plans to suit needs.
Home Health, RN Case Manager
Alliance Care Home Health
01.2005 - 10.2009
- Educated patients and families on disease processes, medications and treatments.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
Education
Associate of Applied Science - Nursing
University of Rio Grande
Rio Grande, OH05.1994
High School Diploma -
Covington High School
Covington, OH05.1973
Skills
- Performance Reporting
- Staff Management
- Customer Satisfaction
- Team Leadership
- Problem Solving
- Interpersonal Skills
- Staff Training and Development
- Performance Improvement
- Quality Assurance
- Schedule Management
- Teamwork and Collaboration
- Hiring and Onboarding
- Needs Assessment
- Budget Control
- Multidisciplinary Collaboration
- Work Planning and Prioritization
Timeline
Regional Director of Health and Wellness
ProMedica Senior Care, Formerly HCR ManorCare
07.2019 - Current
Regional Director of Clinical Operations
Milestone Retirement Communities
03.2017 - 07.2019
Divisional Director of Clinical Operations
Senior Lifestyle Corportation
02.2013 - 02.2017
Home Health, RN Case Manager
Doctors Choice Home Health
02.2010 - 09.2013
Director of Nursing, Administrator
Watermark Retirement Communities, The Fountains
08.2008 - 02.2013
Home Health, RN Case Manager
Alliance Care Home Health
01.2005 - 10.2009
Associate of Applied Science - Nursing
University of Rio Grande
High School Diploma -
Covington High School
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