Jackie Tims

As a care manager I assessed patient needs, developed personalized care plans, and coordinated with healthcare providers, patients, and families to ensure the patient receives appropriate care. Key responsibilities included monitoring progress, connecting patients with resources, performing administrative tasks like scheduling, and acting as a central point of contact for all parties involved.

• Validated insurance and advised patients of benefits and coverage.
• Filed insurance claims by obtaining and entering data related to patient, insurance provider, and medical code for procedures and services provided.
• Investigated any discrepancies between client's stated needs and actual coverage requirements.

• Managed patient care plans in collaboration with interdisciplinary teams.
• Coordinated daily operations for hospice services and patient support initiatives.
• Trained and mentored nursing staff on best practices in patient care delivery.
• Conducted regular assessments of patient needs to ensure optimal care strategies.
• Provided direct patient care, including wound care, medication administration and vital sign monitoring.
• Provided direct patient care, such as helping with bathing, dressing, grooming and toileting.
• Provided direct patient care, including administration of medications and treatments.
• Provided direct patient care services such as wound care, medication administration, IV therapy, and patient education.

• Assessed patients' health status to identify care needs and develop effective treatment plans.
• Coordinated with interdisciplinary teams to ensure comprehensive patient care and optimal outcomes.
• Developed educational materials to enhance patient and family understanding of health conditions.
• Documented patient progress and changes in health status accurately and timely.
• Provided emotional support to patients and families during challenging health journeys.
• Collaborated with social workers to address patients' psychosocial needs.
• Instructed family members in basic nursing skills including wound care, injections, catheterization, and other treatments as ordered by the physician.