Summary
Overview
Work History
Education
Skills
Recent Achievements
Hobbies
Timeline
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Jackie Urban

Naples,FL

Summary

Inspirational sales leader with 16 years of experience in rare disease, neurology, cardiology, nephrology, endocrinology, and gastroenterology. Dedicated to empowering teams and motivating salesforces to achieve exceptional results. Skilled in navigating complex and ambiguous healthcare ecosystems to drive paradigm change. Expertise in cross-functional collaboration and strategic account management to exceed brand objectives. Committed to fostering innovation and cultivating relationships that improve patient outcomes.

Overview

21
21
years of professional experience

Work History

US Rare Disease Commercial Strategy Alignment Leader

AstraZeneca Pharmaceuticals
01.2023 - Current

Rare Disease Launch Leadership:

  • Led the $80 million cross-functional launch of WAINUA, an orphan drug for hereditary transthyretin-mediated amyloidosis.
  • Achieved 134% of the demand unit forecast in the U.S. market, establishing a benchmark for global launch success.
  • Secured 40% New to Brand Share within 6 months against established competitors, exceeding all execution KPIs.

Best-in-Class Access Experience:

  • Recognized for executing best-in-class, cross functional access support for hATTR-PN patients, achieving an industry leading 16-day "time to fill" and a 70% referral activation rate.

Team Development and Training Programs:

  • Built AstraZeneca’s first Rare Disease Selling Team through strategic recruitment and the "NextGen Academy," fostering a diverse and purpose-driven workforce.
  • Developed the "Team TTransform Training Program," utilizing Key Opinion Leaders and Patient Advocacy Groups to create a sales team of respected scientific experts.

Strategic Launch Planning:

  • Crafted cross-functional launch account plans that drove a 100% increase in brand perception, doubling both share of voice and share of mind compared to pre-launch benchmarks.

Innovative Targeting and Marketing:

  • Leveraged AI and digital tools, including smart suggestions, sponsored genetic testing, and geotargeted marketing, to enhance hATTR-PN patient identification and brand awareness.

Cross-Functional Team Alignment:

  • Responsible for aligning the efforts of a 100-person field Sales Team, MSL Team, Account Director Team, Field Reimbursement Team, and Patient Education Managers to engage Neurologists, Cardiologists, and Hematologists/Oncologists in both Centers of Excellence and Community-Based Practices

Specialty District Sales Manager (Nephrology, Endocrinology)

AstraZeneca Pharmaceuticals
01.2020 - 12.2022
  • Circle of Excellence Winner: Achieved this distinction in 2021 and 2022 while leading a team of 8 Specialty Representatives across five metropolitan areas.
  • Top Performer: Recognized as the #1 Specialty District Sales Manager in the U.S. for the adoption of Farxiga in nephrology.
  • Global Centurion Winner: Presented an academic poster on Farxiga’s launch success, highlighting its impact on nephrology practices in treating chronic kidney disease and delaying dialysis.
  • Cross-Functional Collaboration: Enhanced team collaboration skills, resulting in significant market access wins at Naples Community Hospital, Lee Physicians Group, Jackson Health System, and Baptist Health.
  • Drove Practice Change: Improved planning and ecosystem management strategies to drive the adoption of new chronic kidney disease treatment protocols at Florida Kidney Physicians and National Kidney Partners.
  • National Specialty Trainer: Led regional trainers in the field; designed and facilitated clinical workshops on Heart Failure, Type 2 Diabetes, and CKD trials, significantly boosting the team’s clinical acumen and effectiveness.

Diabetes District Sales Manager

AstraZeneca Pharmaceuticals
01.2017 - 12.2019
  • Top Ranked DSM: Achieved Long Term Incentive Stock for three consecutive years (2017, 2018, 2019).
  • District Turnaround: Elevated Lakeland District from bottom 10% nationally to TOP 11% in Circle of Excellence rank in 2017.
  • National Trainer: Delivered training for first-line leaders and representatives on heart failure foundations, brand strategy, and new cardiovascular indications (Farxiga HF and Farxiga CKD).
  • OmniChannel Leadership: Spearheaded national launch of Farxiga's HF indication during COVID-19 lockdown, creating and executing an OmniChannel Training program for AZ’s first fully digital launch.
  • National Executive Coach: Provided coaching and development for district sales managers, including training on 4 Disciplines of Execution, Brain-Based Coaching, and Multipliers to enhance leadership capabilities across organization.
  • Culture & Engagement Leader: Led the Regional Culture & Engagement team, achieving #1 Employee Engagement Pulse Scores in the East Area.

Executive Diabetes Sales Specialist – Injectable Team

AstraZeneca Pharmaceuticals
01.2014 - 12.2016
  • Top Sales Performer: Achieved #1 in Region with a 12% COE Rank, awarded a long-term stock award.
  • Top Revenue Contribution: Contributed highest fiscal revenue to South Florida Region (2015).
  • Farxiga Launch Excellence: Achieved 193.04% of goal of launch forecasts, in a must-win market (2014).
  • Regional Training Specialist: Selected as South Florida Regional Training Specialist for Diabetes Franchise, focusing on Type 2 diabetes portfolio, including Farxiga, Bydureon, and Onglyza (2016).
  • Co-Lead of Regional Oncology Academy: Spearheaded workshops on Tagrisso and Lynparza, enhancing team’s understanding of oncology treatments and strategies for market expansion (2015).
  • Graduated from AZ’s LEAP Program: Completed AZ's leadership development program, to prepare for first line leader position. (2015).
  • Promotion to Executive Sales Specialist: Advanced to Career Ladder 4 (2014)

Primary Care Sales Specialist – Fort Myers District

AstraZeneca Pharmaceuticals
01.2008 - 12.2014
  • Recognition: Earned AZ LTI Stock Award, Making a Difference Award for Regional Patient Adherence Campaign
  • Rapid Promotion: Promoted to Career Ladder 3 into MCRO role within one year of hire.
  • Market Preparation: Clinically prepared district for AstraZeneca’s entry into the T2D market
  • Achievement: Winner of 2009 Fast Start Award: #1 Region for Top Crestor Regional Market Share Growth
  • Training Excellence: Winner of Shining Star Training Award: #1 Representative in training class of 60 representatives.

Elementary Educator and Instructional Coach

Collier County School District
01.2004 - 12.2008
  • Recognition: Naples 2007 Teacher of the Year
  • Achievement: Consistently delivered over 100% achievement on standardized test scores.
  • Leadership: Led professional development initiatives for teachers on effective lesson planning and innovative instructional strategies.
  • Program Development: Created inclusive programs tailored to support a diverse K-12 student population and implemented practices in special needs blended classrooms

Education

Bachelors of Arts - Education

Washington State University
Washington State

Skills

  • Inspirational Sales Leadership
  • Strategic Vision and Execution
  • Cross-Functional Collaboration
  • Builds High-Performing Teams
  • Develops Purpose-Driven Cultures
  • Digital Innovation and AI Integration
  • Stakeholder Engagement and Relationship Building
  • Extensive Product Launch Experience
  • Operational Excellence and Simplification
  • Strong Scientific Acumen
  • Proactive Change Management
  • Excellent Communication and Presentation Skills

Recent Achievements

  • Cross-Functional Launch Success: Achieved cross-functional launch success for WAINUA, AZ’s first Rare Disease Medication, operationalizing the US market and exceeding all launch forecasts and KPIs, contributing to $80 million in revenue (06/2024).
  • 2024 Elite Marketing Team Winner: Honored with PM360's Elite Marketing Team Award recognizing top pharmaceutical marketing campaigns.
  • Biopharmaceutical Excellence Award: Recipient of the 2023 AstraZeneca Biopharmaceutical Excellence Award for WAINUA: “Trailblazed pre-launch excellence in CVRM precision medicine” (01/2023).
  • Award-Winning Sales Leader: Recognized as an award-winning sales leader, having contributed to the team's success and performance in 2021 and 2022.
  • Global Launch Recognition: Farxiga Global Launch Award: #1 in region in the United States for Farxiga CKD Launch (01/2022).
  • Market Access Wins: Secured formulary wins within major Southeast Region systems (01/2022)

Hobbies

  • Travel: Traveled to 30 countries, love exploring new cultures
  • Fitness: Ironman Triathlete
  • Cooking: Passionate about cooking
  • Reading: Avid reader and lifelong learner

Timeline

US Rare Disease Commercial Strategy Alignment Leader

AstraZeneca Pharmaceuticals
01.2023 - Current

Specialty District Sales Manager (Nephrology, Endocrinology)

AstraZeneca Pharmaceuticals
01.2020 - 12.2022

Diabetes District Sales Manager

AstraZeneca Pharmaceuticals
01.2017 - 12.2019

Executive Diabetes Sales Specialist – Injectable Team

AstraZeneca Pharmaceuticals
01.2014 - 12.2016

Primary Care Sales Specialist – Fort Myers District

AstraZeneca Pharmaceuticals
01.2008 - 12.2014

Elementary Educator and Instructional Coach

Collier County School District
01.2004 - 12.2008

Bachelors of Arts - Education

Washington State University
Jackie Urban