Jackie Warner
Summary
Experienced with product lifecycle management, from ideation to launch. Utilizes agile methodologies and cross-functional team leadership to deliver high-impact solutions. Track record of stakeholder communication and aligning product strategy with business objectives.
Technical product management professional with proven ability to lead product development from concept to launch. Skilled in roadmap planning, stakeholder communication, and agile methodologies. Strong focus on team collaboration, driving results, and adapting to changing needs. Adept at leveraging data analysis, user feedback, and market trends to deliver impactful solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical Product Manager, HR Applications
GE Healthcare
05.2023 - Current
- Collaborate extensively with cross-functional teams to drive seamless integration efforts for end-to-end system optimization.
- Enhanced team collaboration, implementing agile methodologies for more effective project management.
- Create and manage technical application roadmaps which reflects technical requirements and milestones of the product lifecycle; Support all stages of the product management process, shaping product vision and product strategy
- Promoted a culture of continuous improvement through regular sprint reviews and retrospectives.
- Assess product/application risks including bottlenecks, delayed timeframes, production concerns
- Stakeholder strategy and requirement definition to clearly align with business goals and long-term roadmap
- Lead activities supporting internal applications, integrations, and 3rd party SaaS products to support HR Technology initiatives for business processes and SOX compliance
- Collaboration Champion: Foster collaboration at all levels up, sideways, and down to the project level; Support the cultivation of a culture of innovation and continuous improvement
- Strategic Execution: Focus on executing our strategy, delivering benefits, and realizing our strategic goals through the design, planning, and delivery of strategic initiatives
- Change Agent: Drive change by promoting business agility, communicating effectively, and institutionalizing a culture of adaptability; Mediate and resolve conflicts within the program, ensuring smooth collaboration
- Ensure timely delivery of products by proactively identifying risks and mitigating potential roadblocks in the development process.
HR Manager, Global Services & Integrated Supply Chain
GE Healthcare
01.2022 - 05.2023
- Strategic Business Partner to leadership providing support, direction, and approval of human capital business processes, procedures, and policies
- Display strong organizational, project management, and change management skills to support business initiatives
- Collaborate effectively with and influence at all levels of management and to communicate effectively with individuals from different cultures, socioeconomic and educational backgrounds
- Conduct compensation analysis for client groups to ensure compliance and peer equity
- Develop successful strategies and tactics to meet current and future staffing needs
- Determine appropriate recruiting strategies based on position competencies and requirements
- Coordinate with team members and management to evaluate ADA, FMLA, and LOA requests
- Leads employee relations investigations; create and execute action plans as appropriate
- Support learning and development regarding HR policies, procedures, and offerings
- Facilitate and coach managers through various processes, such as recruiting, onboarding, offboarding, performance management, terminations, etc
- Global healthcare technology and diagnostics company
Sr. Advisor HR Generalist and Business Partner
Saputo Dairy Foods
01.2016 - 04.2021
- Proactively translated business strategies into HR solutions that best enabled the organization to meet its strategic objectives
- A trusted advisor to senior leadership building strong relationships to effectively influence employee relations and human capital business decisions to yield results
- Understood and anticipated the need for change, built frameworks to plan and manage the continuous process of change including dependencies, risk, potential scenarios and options to mitigate
- Provide day-to-day employee relations and performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions) and managed corrective action issues
- Provided guidance and input on business unit restructures, workforce planning and succession planning
- Supported the talent lifecycle, including change management, organizational development, culture, workforce planning, talent growth, development, and coaching
- Manages human resource information management systems for company-wide software technologies evaluation and integration; participated in application lifecycle management and developed training
- Valued mentor and coach to new managers to ensure adherence to all applicable legislation and company policies in all operational areas of HR
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Participated in evaluation and monitoring of onboarding and training programs to ensure objectives were met with success
HR Global Analytics Manager
Cummins
04.2021 - 04.2022
- Partnered with HR process owners to develop strategies, objectives, and roadmaps for HRIS reporting and analytics that are in alignment with functional organization goals
- Deployed Business Intelligence expertise to assist the business in building effective reporting, dashboards, and analytics
- Led cross-functional teams in the design and implementation of company-wide analytics initiatives, fostering a data-driven culture.
- Created custom dashboards and interfaces designed specifically to suit customer needs and priorities for optimal performance.
- Engaged with HR process owners and cross-functional stakeholders to define business requirements and translate business needs into multi-year & tactical system implementation plans, including project prioritization, scheduling, and resource planning in partnership with HRIT
- Served as steward of user experience for the HR applications supported; monitor system adoption and user feedback; ensure the development of processes, tools, support materials, and training to maximize system adoption
- Lead the implementation of process improvements and innovative tools for the HR function with the goal of increasing overall efficiency, effectiveness, and user experience, identify gaps in business processes and work to develop solutions to address gaps efficiently and effectively
- Managed the project plan and status reporting for projects in area of responsibility, in partnership with HRIT team as appropriate
- Facilitated system testing prior to implementations, upgrades, and enhancements to ensure a stable and well-functioning application in partnership with HRIT
- Provided support to end-users of HRIS application, answering questions about the application, following up on any reported issues and ensuring timely and reliable response
HR Division Manager, Employee Relations, Talent Acquisition & Retention
Saputo Dairy Foods USA
01.2016 - 04.2021
- Strategic planning, consultation and leader of organizational change aligned with business objectives Resourceful researcher and project manager who identifies analytics, assesses options, and establishes KPIs, metrics and to create measurable change in the organization to ensure compliance of personnel laws and regulations building successful partnerships for talent retention and engagement
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Partner consulting on data applications for HR function, business partners, managers, and employees
- Experience working with different stakeholders to understand their data, reporting challenges and how analytics are utilized to address and develop resolutions
- Advises and consults with managers and HR business leads at supported locations to develop competency -based talent management approach to drive significant improvements in key areas for employee relations, succession planning, affirmative action, compliance, diversity and inclusion, job analysis, and workforce planning
- Global talent collaborator and standardization developer across organization divisions including USA, Canada, United Kingdom, Australia, & Argentina partnering to ensure consistency, compliance and implementation of processes, and global systems
- Work closely and interact with business HR teams conducting analytics and supporting analysis, interpretation of HR workforce planning including monitoring on and implementation strategy development
- Partners with internal HR Functions to identify key insights, metrics, trends, and analysis to support HR business partners and 'tell the story'
- Systems implementations lead and end user trainer; monitors solution integration and change control processes for internal functions change management, company policies and application standards
- Develop and manage talent staff and placement across 26 locations in the United States; Responsible for candidate full life-cycle recruitment and talent acquisition process for all levels, with an emphasis on more experienced exempt-level roles, management positions and/or positions requiring a higher level of technical expertise
- Collaborate closely with C-level executives to identify needs, establish metrics, and implement solutions to optimize performance
- Assist with requested data for annual reporting to the required agencies
- Specialized technical services experience includes analyzing and implementing organizational policies and practices as applied to the EEO Complaints Process, Diversity and Affirmative Employment, Reasonable Accommodation and experience applying and interpreting associated compliance regulations, policies and laws
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
HR Specialist- Employee & Organizational Development
Carpenter Technology
01.2013 - 01.2016
- Member of Core Team for Green Field Start-up to include Recruitment Talent Acquisition Planning & Execution, Culture Definition, Assessment of manpower requirements for new plant facilities; Strategic HR Development Specialist and Training Coordination to leadership teams, to include coaching, project management, staff planning & advanced technology training, employee testing assessment administration, policy review & software systems training
- Administration and execution of department specific employment-related responsibilities including new hire and career progression strategic organizational development, talent recruitment, interviewing, job qualifications task analysis, design and delivery of leadership and employee development programs; addressed policy/employment law questions, and concerns; prepared and communicated project schedule timelines and provided necessary documentation
- Learning Management System Site Administrator and report writer for training metrics and system audits
- Strong technical/business writing skills for development of job descriptions, task analysis, presentations, training materials
- High-performance specialty alloy-metal/Aerospace Manufacturing
Workforce Development Career Coach
Calhoun Community College
01.2009 - 01.2012
- Company Overview: 2-Year Higher Educational Institution
- Academic Advisement for college students; curriculum design and presentation of career and workforce essentials training; partnered with key stakeholders within the educational and workforce systems including school administrators, business and industry to implement strategies to build future workforce candidates to meet economic growth
- Performed data analysis of labor market and workforce initiatives; collaborated with North Alabama workforce councils, economic development associations and Workforce Investment Act initiatives to provide career coaching, outreach education and academic advisement to students around difficult decisions including finding and pursuing a career, interviewing, and gaining needed education and job skills sustained employment
- 2-Year Higher Educational Institution
HR Training & Employee Development Manager
D & Y (TeamHealth)
01.2008 - 01.2009
- Company Overview: Physician and Medical Staff Recruitment Firm
- Management of all employee and leadership development training programs for organization to include instructional design, curriculum content development, design and review of online assessments, evaluations, surveys, and appropriate job aids based on job task analysis
- Monitored, measured and reported on training development plans and achievements within agreed formats and timescales for organization human capital development and improvement
- Cultivated relationships with functional/departmental managers to understand all necessary aspects and needs of training and employee development, and ensured open communication for staff training objectives; designed & facilitated leadership off-site retreats for organization effectiveness
- Physician and Medical Staff Recruitment Firm
Education
Bachelor of Arts - Communications, Business Administration
University of North Alabama
Florence, ALSkills
- Software Systems User Testing and Configuration Strategy
- Workday HCM
- Metrics/Analytics Dashboards
- Application Life Cycle Management
- SAP Fieldglass
- Azure Cloud
- Dashboard Analytics
- Tableau
- Peoplesoft
- Taleo
- Cornerstone
- SAP Ariba
- MS Office
- Manufacturing executions systems
- Full Life Cycle Recruitment Tools
- LinkedIn Recruiter
- Career Builder
- Indeed
- Applicant Tracking System
- Sprint planning
- Continuous integration and deployment
- Data-driven decision making
- Business process improvement
- Product requirement documentation
Certification
- Diversity and Inclusion Training and Development
- Talent Acquisition Credential - Society of Human Resource Management
- LinkedIn Recruiter - LinkedIn Training and Development
- HR Generalist/Advisor Certification - Society of Human Resource Management
- Project Management - University of Alabama - Huntsville
- Certified Quality Improvement Associate - American Society of Quality, ASQ
- Microsoft Office Specialist - Microsoft Applications
- Certified Career Development Facilitator - National Association of Career Development
- Targeted Selection Administrator (Behavioral Interviewing) - Development Dimensions International
- Society of Human Resource Management - SHRM
Timeline
Technical Product Manager, HR Applications
GE Healthcare
05.2023 - Current
HR Manager, Global Services & Integrated Supply Chain
GE Healthcare
01.2022 - 05.2023
HR Global Analytics Manager
Cummins
04.2021 - 04.2022
Sr. Advisor HR Generalist and Business Partner
Saputo Dairy Foods
01.2016 - 04.2021
HR Division Manager, Employee Relations, Talent Acquisition & Retention
Saputo Dairy Foods USA
01.2016 - 04.2021
HR Specialist- Employee & Organizational Development
Carpenter Technology
01.2013 - 01.2016
Workforce Development Career Coach
Calhoun Community College
01.2009 - 01.2012
HR Training & Employee Development Manager
D & Y (TeamHealth)
01.2008 - 01.2009
Bachelor of Arts - Communications, Business Administration
University of North Alabama
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Designed, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence. at Leidos, Inc., for Social Security AdministrationDesigned, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence. at Leidos, Inc., for Social Security Administration