Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jackie Willis

Grayson,KY

Summary

Patient-focused Residential Staff with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Proactive worker committed to helping to provide top-notch patient care. Skilled at substance abuse treatments with knowledge of the 12 step process. Fantastic attention to detail and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Behavioral Health Technician/Peer Support Specialist position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Residential Staff

ARC-Sanibel House
07.2023 - Current
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
  • Remained alert to problems or health issues of clients and competently responded.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted residents with basic activities of daily living.
  • Reported changes in resident condition and health to program director.
  • Used Google Workspace and KipuEMR to record patient care, condition, progress and concerns.
  • Recognized and reported abnormalities or changes in patients' health status to medical staff.
  • Collected patient specimens, vital signs, input and output and other delegated measurements.

Aerial Line Foreman

Covenant Cable
02.2023 - 07.2023
    • Coordinated with other departments to maintain smooth and efficient product flow.
    • Managed team of 14 production associates, overseeing productive production processes and meeting all deadlines.
    • Evaluated team member performance regularly to identify and resolve productivity concerns.
    • Resolved issues quickly to maintain productivity goals.
    • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
    • Established clear priorities and production quality standards.
    • Evaluated existing production processes and identified areas for improvement.
    • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
    • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
    • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
    • Managed internal operational standards and productivity targets.
    • Achieved on-time shipments goal by empowering employees to continued success.
    • Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
    • Reviewed customer feedback and developed strategies to improve product quality.
    • Supervised ongoing daily production phases.
    • Located and resolved problems with team production and performance to maintain consistent quality levels.
    • Collaborated with other leaders and executives to direct workflow and support operations.
    • Cultivated professional working relationships with peers and supervisors.
    • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
    • Troubleshot equipment to reduce service calls and downtime.
    • Managed staff hiring, training and supervision.
    • Kept accurate and detailed records of personnel progress and productivity.
    • Monitored daily and weekly key performance indicators to maintain on-track status.
    • Implemented policies and standard operating procedures for continuous improvement.
    • Created and implemented strategies for improving operational efficiency and accuracy.
    • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
    • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
    • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
    • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
    • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
    • Led improvement initiatives to advance operational efficiencies and increase revenue.

Peer Mentor

Genesis Recovery Kentucky Center
12.2022 - 02.2023
  • Shared resources, opportunities, and activities to support mentee's learning and development.
  • Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
  • Facilitated peer-to-peer conversations to support open communication among mentees.
  • Created individualized mentoring plans for mentees, promoting personal growth and development.
  • Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
  • Encouraged mentees to develop strong decision-making and problem-solving skills.
  • Counseled 55 clients individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
  • Helped students develop organizational, time management and study skills.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.

Education

Associate of Arts - Social Work And Behavioral Science

Ashland Community And Technical College
Ashland, KY
05.2025

High School Diploma -

West Carter High School
Olive Hill, KY
05.1991

Skills

  • Client Observations
  • Medication Identification
  • Resident Support
  • Quality Patient Care
  • Vital Signs Management
  • Calm Under Stress
  • Resident Relations
  • Medication Dispensing
  • Behavior Redirection
  • Computer Literacy
  • Supervising Residents
  • Laboratory Testing

Certification

Kentucky Adult Peer Support Specialist

Timeline

Residential Staff

ARC-Sanibel House
07.2023 - Current

Aerial Line Foreman

Covenant Cable
02.2023 - 07.2023

Peer Mentor

Genesis Recovery Kentucky Center
12.2022 - 02.2023

Associate of Arts - Social Work And Behavioral Science

Ashland Community And Technical College

High School Diploma -

West Carter High School

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Jackie Willis