Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jackie Witmer-Mouton

Bloomington,IN

Summary

Compassionate and detail-oriented Travel Health Aide at MCCSC, skilled in patient care and vital signs monitoring. Enhanced patient satisfaction through personalized support and effective communication. Proven ability to streamline documentation processes, ensuring accurate health records management while fostering trust and positive relationships with patients. Certified in CPR/AED, demonstrating professionalism and reliability.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Travel Health Aide

MCCSC
02.2012 - Current
  • Improved patient comfort by providing attentive and compassionate care.
  • Monitored vital signs and reported changes in condition to medical staff, ensuring timely interventions.
  • Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
  • Streamlined documentation processes, maintaining accurate records of patient progress and interventions.
  • Observed and reported on patient conditions and changes.
  • Increased patient satisfaction with personalized attention to individual needs and preferences.
  • Provided emotional support during difficult times, fostering trust and positive relationships with patients.
  • Administered medications as prescribed, reducing errors and ensuring proper dosing schedules were followed.
  • Maintained strict confidentiality of patient information in accordance with HIPAA regulations, protecting sensitive data from unauthorized access or disclosure.

Full Time Health Office Aide

MCCSC
11.2019 - 05.2025
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
  • Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
  • Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
  • Maintained inventory levels through regular monitoring and ordering supplies when necessary, reducing downtime due to shortages.
  • Improved office efficiency by organizing and maintaining accurate filing systems.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Provided administrative support by creating reports and documents that contributed to efficient operations.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Input data into spreadsheets and databases.
  • Created and maintained detailed records of all office activities.

Guest Teacher

MCCSC
02.2012 - 11.2019
  • Assisted with extracurricular activities such as clubs or sports teams, fostering a sense of community within the school environment and promoting healthy lifestyles among students.
  • Answered questions from students regarding instruction material.
  • Developed strong rapport with students, parents, and colleagues, resulting in increased collaboration and support for student success.
  • Collaborated with fellow teachers on interdisciplinary projects, enhancing student engagement across subjects.
  • Supported the development of social-emotional skills in students through consistent reinforcement of respectful behavior and empathetic communication practices.
  • Incorporated project-based learning activities into lessons, enabling students to apply their knowledge in practical ways while developing problem-solving skills.
  • Implemented innovative teaching techniques to engage students and promote critical thinking skills.
  • Instructed students in lesson plans that had been created by teacher.
  • Filled in for ill, vacationing or serving classroom teachers faced with jury duty or other demands.

Art Gallery Sales

Kussmaul Gallery
03.2007 - 07.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Arts - English

Indiana University, Bloomington
Bloomington, IN

Healthcare Specialist Certificate - Healthcare Specialist Certificate

Ivy Tech Community College of Indiana
Bloomington, IN
05-2023

Massage Therapy Certification - Massage Therapy Including Shiatsu, Fascial, Sports

Ivy Tech Community College of Indiana
Bloomington
05-2023

Skills

  • Patient care
  • Vital signs monitoring
  • Wound care
  • Diabetic care
  • Report preparation
  • Health records management
  • Exercise support
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Direct patient care
  • Active listening
  • Adaptability and flexibility
  • Certified in CPR/AED
  • Relationship building
  • Pain management
  • Medication administration
  • Infection control
  • Medical terminology
  • Mental health support
  • CPR/AED
  • Interpersonal skills
  • Analytical thinking
  • Professionalism
  • Crisis intervention
  • Patient advocacy
  • Written communication
  • Patient assessment
  • Professional demeanor
  • First Aid/CPR
  • Special needs support
  • Treatment plan implementation

Accomplishments

I ran a middle school health office during the covid outbreak and beyond, overseen by RN only onsite part time, with all patient care, parent contact and records keeping involved. I unlocked office in morning and was responsible for daily medication administration and diabetes care for students. My job involved quick assessment of situations and careful handling of individuals needs and communication with involved parents. I successfully managed this for many years despite its many complications and pitfalls. I have no parent complaints on my record, nor patient complaints, and my work was always towards transparently helpful care in aid of students in school. I have used translation services for communication, complied with all school protocols in finding transport for ill students without ready transport, and have followed all medical protocols and emergency protocols. I maintained a cheerful and calming space for my students and provided for their well being, and was regularly called upon by staff and teachers to take charge of students.

Certification

I am a certified massage therapist taking courses currently to make my license current (expired May 2025). I specialize in full body Swedish massage with elements of shiatsu and fascial techniques informed by an intensive education of anatomy. I am able to assess bodily stress points and address them within my practice and scope. I am concurrently a certified Medical Specialist so I am fully experienced in assessing vital signs and conditions, as well as currently CPR/AED certified.

Timeline

Full Time Health Office Aide

MCCSC
11.2019 - 05.2025

Travel Health Aide

MCCSC
02.2012 - Current

Guest Teacher

MCCSC
02.2012 - 11.2019

Art Gallery Sales

Kussmaul Gallery
03.2007 - 07.2010

Bachelor of Arts - English

Indiana University, Bloomington

Healthcare Specialist Certificate - Healthcare Specialist Certificate

Ivy Tech Community College of Indiana

Massage Therapy Certification - Massage Therapy Including Shiatsu, Fascial, Sports

Ivy Tech Community College of Indiana

Similar Profiles

CREATE PROFILE
Jackie Witmer-Mouton