Jackie Wright
Madison,AL
Summary
Military Veteran with a Secret Security Clearance and 22 years of proven ability to interact and collaborate with various levels of management and diverse cultural audiences. Consistently achieved exceptional and measurable results while leading and managing teams in a dynamic, fast-paced environment in both civilian and military capacities. Possess a comprehensive background in aviation maintenance programs and management derived from participating in domestic and global operations worldwide. Recipient of multiple awards for outstanding performance and professionalism in the United States Navy and civilian sector. Career supported by specialized technical military training and experience. Currently enrolled in WGU pursuing a Bachelor of Science in Business Management (graduating Spring 2025).
Overview
19
19
years of professional experience
Work History
SAR Site Supervisor/ Naval Aviation Quality Assurance Programs Manager
Zenetex
02.2022 - 07.2022
- Company Overview: Zenetex (bought by V2X)
- Oversaw the decommissioning of an entire U.S
- Naval maintenance squadron
- Coordinated the successful transition of millions of dollars of command assets to other commands
- Maintained contract obligations while navigating the increasing workload due to personnel shortages during contract closeout
- Met all Defense Contract Management Agency’s requirements while receiving excellent scores from Military oversight
- Exceeded multiple contract requirements, achieving an average of 92% Ready for Tasking (RFT) and 100% Search and Rescue readiness as Site Manager
- Generated and met all Defense Contract Management Agency’s reporting requirements
- Responsible for the management, training, and supervision of personnel in support of Search and Rescue (SAR) operations
- Handled all personnel travel arrangements for multiple detachments while meeting government and budgetary restrictions
- Naval Program Manager: Naval Aviation Technical Publications, Naval Aviation Maintenance training, Support Equipment Training & Licensing Program, Naval Airfield Safety Licensing Program
- Zenetex (bought by V2X)
Naval Aviation Quality Assurance Programs Manager/ Paint and Corrosion Tech/ Aircraft Mechanic I
Zenetex
05.2015 - 02.2022
- Company Overview: Zenetex (bought by V2X)
- Managed Naval Aviation Maintenance technical programs ensuring maximum task efficiency while mitigating any personnel training or logistical issues at the lowest possible level
- Responsible for maintaining multiple Naval and Civilian Programs for the Personnel and three MH-60S/F Sikorsky Helicopters aboard NAS Fallon SAR ensuring accurate maintenance information is provided for all, while managing all licensing and training required per DCMA and the United States Navy
- Solely responsible for onsite PII (Personal Identifiable Information)
- Aircraft Paint and Final Finish qualified, conducting complete nose-to-tail paint applications and maintaining corrosion control for all helicopters
- Responsible for managing the Naval Aviation Technical Publications Program
- Updated all electronic manuals and publications weekly
- Downloaded all software updates and handled all hardware maintenance on the Portable Electronic Maintenance Aides (Maintenance Technician’s Laptops)
- Inventoried, repaired, and organized all manuals and publications used or printed on-site
- Checked for updates for manuals weekly using multiple manual sources (US Navy, Air Force, Army, and DOD sites)
- Responsible for managing the Naval Aviation Maintenance Training Program
- Tracked and maintained Training files on all personnel, ensuring everyone was fully qualified at all times
- Tracked training requirements and completions for the entire site
- Created, maintained, and presented multiple training on various topics: i.e
- OSHA standards, DOD technical training, corporate training, etc
- Responsible for managing the Aviation Support Equipment Training & Licensing Program
- Trained and licensed personnel on how to operate, maintain, and use multiple pieces of ground support equipment
- Tracked and maintained licensing files on all personnel, ensuring everyone was fully licensed at all times
- Responsible for managing the Naval Airfield Safety Licensing Program
- Taught personnel to drive safely on the airfield, how to contact the tower, and what to do in an airfield emergency
- Licensed personnel per the Naval Air Stations Airfield Safety Program
- Provided feedback on the training for the Airfield Safety Course
- Zenetex (bought by V2X)
Supply Technician/ Database Administrator/ Logs and Records Clerk/ HR Rep
PKL Services
10.2008 - 05.2015
- As Database Administrator: Installed upgrades of database management system software to enhance database performance
- Specified users and user access levels for each segment of the database
- Tested changes to database applications or systems
- Trained users and answered questions
- Provide technical support to staff or clients
- Selected and entered codes to monitor database performance and to create production databases
- Reviewed procedures in database management system manuals to make changes to the database
- As Logs and Records Clerk: Supported NAS Fallon Search and Rescue operations by ensuring safe, expeditious maintenance and troubleshooting of assigned aircraft
- Created, updated, and kept aircraft and component logbooks current
- Maintained aircraft and component databases
- Managed several integral Naval Aviation Maintenance programs helping to provide NAS Fallon SAR with the most up-to-date information required to maintain flight operations, testing and troubleshooting, and major maintenance intervals for three SH-60S Sikorsky helicopters while also conducting maintenance as an Aircraft Painter and Plane Captain
- As Supply Technician: Ordered, Received, and verified parts and supplies
- Track the status of requisitions, contracts, and orders
- Performed purchasing duties when necessary
- Prepared purchase orders and sent copies to suppliers and to departments originating requests
- Maintained knowledge of all organizational and governmental rules affecting purchases and provided information about these rules to organization staff members
- Determined if inventory quantities were sufficient for needs, ordering more materials when necessary
- Checked shipments when they arrived to ensure that orders had been filled correctly and that goods met specifications
- Review requisition orders to verify accuracy, terminology, and specifications
- Responded to management inquiries about order status, changes, or cancellations
- As HR Representative: Onboarded personnel during the contract change and for all new hires thereafter
- Explained and trained all employees on the timesheet system and how to use it
- Compiled and prepared reports and documents about personnel activities
- Recorded data for each employee
- Explained company personnel policies, benefits, and procedures to employees
- Assisted in administering employee benefit programs and worker's compensation plans
- Answered questions regarding examinations, eligibility, salaries, benefits, and other pertinent information
- Prepared and set up for new employee orientations
- Worked closely with management as the only on-site Human Resources Representative
Aircraft Structural Mechanic 3rd Class
United States Navy
02.2003 - 02.2008
- Progressive responsibilities as a junior and mid-level enlisted Aircraft Structural Mechanic, Collateral Duty Inspector, and Quality Assurance Representative on various Sikorsky Helicopter models
- Manager of the Corrosion and Paint Maintenance Department
- Responsible for task delegation, completion, and coordination with other maintenance departments on multiple SH-60F/HH-60H/MH-60S Sikorsky Helicopters
- Maintained and troubleshot hydraulic and flight control systems, often in a time-critical, high-stress environment
- Performed scheduled/unscheduled structural and hydraulic maintenance and composite repair
- Aircraft painter
- Responsible for aircraft, support equipment, and aircraft equipment inspections
Education
Bachelor of Science - Business Management
WGU
05.2025
High School Diploma -
Blackman High
Murfreesboro, TNSkills
- Engaged Learning Techniques
- Focused Listening
- Advanced Problem Resolution
- Coordination
- Analytical Problem Solving
- Training Facilitation
- Effective Problem Solving
- Learning Strategies
- Management of Personnel Resource
- Mathematics
- Performance Monitoring
- Negotiation
- Process Improvement Assessment
- Strategic Persuasion Skills
- Reading Comprehension
- Customer-Centric Approach
- Interpersonal Insight
- Public Speaking
- Process Improvement
- Systems Evaluation
- Effective Time Management
- Writing
- Team supervision
- Site coordination
- Site safety
Qualifications Training
- NAS Fallon Search & Rescue –Site Supervisor
- Plane Captain (MH60S, SH60F, HH60H)
- Collateral Duty Inspector (MH60S, SH60F, HH60H)
- H-60 Organizational Maintenance/Hydraulic Systems/Airframes Course
- Aircraft Paint and Final Finish Qualified
Awards
- Navy and Marine Corps Commendation Medal
- Navy and Marine Corps Achievement Medal
- Navy Good Conduct Medal
- Global War on Terrorism Expeditionary Medal
- National Defense Service Medal
- Sikorsky Aviation Maintenance Award
Technology Skills
- Calendar and scheduling software
- Cloud-based data access and sharing software
- Computer-based training software
- Data base user interface and query software
- Document management software
- Document management system software
- Office suite software
Timeline
SAR Site Supervisor/ Naval Aviation Quality Assurance Programs Manager
Zenetex
02.2022 - 07.2022
Naval Aviation Quality Assurance Programs Manager/ Paint and Corrosion Tech/ Aircraft Mechanic I
Zenetex
05.2015 - 02.2022
Supply Technician/ Database Administrator/ Logs and Records Clerk/ HR Rep
PKL Services
10.2008 - 05.2015
Aircraft Structural Mechanic 3rd Class
United States Navy
02.2003 - 02.2008
High School Diploma -
Blackman High
Bachelor of Science - Business Management
WGU
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