Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
4
4
years of professional experience
Work History
Customer Success Consultant
STYCHECO
New York, New York
01.2024 - Current
Managed client onboarding, training, and support to ensure seamless adoption of STYCHECO’s solutions.• Built and maintained strong customer relationships, resolving issues and improving satisfaction.• Collaborated with internal teams to enhance service offerings and optimize business processes.• Analyzed client data to identify trends and recommend solutions for improved efficiency.• Assisted in implementing digital transformation strategies for retail and fashion brands.
Sales Associate
White House Black Market
06.2022 - 12.2023
Provided excellent customer service
Meet company sales goals by utilizing sales techniques and communicating and recommending products to the customer
Maintain knowledge of current sales and promotions; keep up with pricing and visual standards
Fashion Design Intern
Two Chicks in the Backroom
09.2021 - 12.2021
Researched trends & color direction, presentation boards, maintaining fabric library, color cards, taking photos & editing photos in Photoshop
Explored all aspects of the design & development process
Vice President of Customer Success (Outfitter Success) at Mallard Bay OutdoorsVice President of Customer Success (Outfitter Success) at Mallard Bay Outdoors
Customer Success Specialist BIM French Market - Autodesk Platinum Partner at GRAITEC GROUPCustomer Success Specialist BIM French Market - Autodesk Platinum Partner at GRAITEC GROUP