JACQUELINE BOUIE
supervisor
Hazlehurst,MS
Summary
Results-oriented Slitter Supervisor with a proven track record of managing a team of 7-10 employees to ensure efficient production and high-quality products. Skilled in coordinating with other departments, conducting training, and maintaining employee records. Strong leadership and communication skills, with a focus on safety and adherence to procedures. Proficient in Microsoft Office and experienced in maintaining meticulous records. Skilled professional in cutting, punching, and press machine operations for metal. Have maintained high levels of productivity and efficiency through effective machine setup, operation, and maintenance. Contributed to improving workflow processes and reducing downtime in previous roles.
Overview
29
29
years of professional experience
1
1
Certification
Work History
SLITTER SUPERVISOR
BLUESCOPE METAL COATERS
BYRAM, MS
10.2020 - 12.2024
- Supervise/manage a group of employees (7–10).
- Keeping employees on task and motivated to ensure quality products, and efficient production.
- Adhere to safety standards, policies, and procedures.
- Coordinating with other departments to meet production goals.
- Conduct training for new employees.
- Maintain records of employees' attendance and schedule/hours worked.
- Establish and maintain communication with employees.
- Maintained accurate production records of quantity, quality, and type of material cut.
- Maintained adequate productivity by setting and enforcing deadlines.
- Ensured compliance with all applicable federal regulations governing hazardous waste disposal.
- Kept machines running at peak efficiency to meet demanding production targets.
SLITTER OPERATOR
BLUESCOPE METAL COATERS
BYRAM, MS
10.2020 - 12.2024
- Maintained a clean and organized workspace at all times by disposing of waste materials properly.
- Maintained accurate records of production data including scrap rates, downtime, and other related information.
- Followed standard operating procedures when setting up jobs on the slitter machine.
- Followed work orders to select proper materials, make accurate cuts, and complete precise finished products.
- Inspected slit coils for defects in quality or workmanship prior to shipping.
- Calibrated cutting blades regularly to ensure precision cuts were achieved consistently throughout production runs.
- Worked closely with other departments such as Quality Control, Maintenance, Shipping and Receiving.
- Examined completed pieces to check for defects and sorted items according to identified flaws.
- Monitored product quality during the cutting process making adjustments as needed to maintain accuracy.
- Interpreted customer orders accurately to determine appropriate settings for each job run.
- Maintained adequate productivity by setting and enforcing deadlines.
- Ensured that safety guidelines were followed while operating the slitting machine.
- Kept machines running at peak efficiency to meet demanding production targets.
- Adjusted machine components such as knives, guides, tensioners, and brakes according to job specifications.
- Set up and operated slitting machines to cut material into specified widths.
- Assisted in training new operators on proper use of the slitting equipment according to company protocols.
- Operated cranes, hi-los and other equipment safely to move materials around work areas.
- Completed day-to-day duties accurately and efficiently.
SANITATION
SANDERSON FARMS
HAZLEHURST, MS
09.2018 - 01.2020
- Maintain close working relationship with with USDA and Quality Control to ensure plant is sanitory
- Effectively communicates with maintenance to ensure all equipment is maintained properly
- Properly stores cleaning chemicals and equipment
- Firmly adhere to safety compliance standards and procedures
- Keenly review sanitation reports
PSYCHOSOCIAL REHABILITATION TECHNICIAN
REGION 8 MENTAL HEALTH CENTER
HAZLEHURST, MS
05.2017 - 01.2018
- Deliver quality and empathetic care to mental health patients
- Coordinate mental health services
- Assist with patient assessments
- Meticulously document patient information, treatment plans, and procedures in patient charts
- Ensure compliance with current OSHA requirements while concurrently ensuring patient privacy via current HIPAA regulations
- Monitor and documented patient mental status/progression
- Transport patients to designated areas
CORRECTIONAL SUPERVISOR
MISSISSIPPI DEPARTMENT OF CORRECTIONS
PEARL, MS
07.2003 - 03.2017
- Supervised and keenly observed team of correctional officers
- Coordinated officer duties and assignments
- Ensured subordinates full understanding of all policies, regulations, and procedures
- Made periodic patrols of quarters and work areas
- Initiated and participated in search of inmate recreation areas, work areas, and housing units to prevent the introduction of contraband items
- Institute proper restraints as appropriate for inmate's custody classification
- Initiated counts of inmates at regular and irregular intervals
- Maintained a periodic patrol either inside or outside the institution to ensure the security and integrity of the institution
- Prevented the introduction of contraband into the institution
- Monitored panel board entry system
- Maintained control and discipline including use of physical restraint and restraining devices
Customer Service Representative
comcast
Jackson, MS
06.2002 - 07.2003
- Conducted regular follow-up calls with customers after resolving their issues.
- Collected deposits or payments and arranged for billing.
- Answered customer inquiries and provided accurate information regarding products and services.
- Took special orders in person and over telephone, generating additional revenue every month.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided accurate information about products and services to customers.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Strengthened customer retention by offering discount options.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Updated system with order specifics and customer details, preferences, and billing information.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Prevented key account losses by researching discrepancies and correcting problems.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Developed strong relationships with customers by providing personalized assistance and support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Excelled in exceeding daily credit card application goals.
- Contacted customers about potential service upgrades, new services and account changes.
- Updated databases with new and modified customer data.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CERTIFIED NURSING ASSISTANT
PINE CREST GUEST HOME
HAZLEHURST, MS
01.1996 - 05.2002
- Assisted residents with daily activities including toileting, personal hygiene, dental hygiene, self-feeding, bathing, dressing, grooming
- Monitored patient mobility
- Documented patient health status and progression
- Obtained and monitored vital signs
- Reported patient status changes
- Prepared meals according to physician ordered diet
- Strictly adhered to facility guidelines to ensure patient safety
Education
MED LAB TRAINING PROGRAM - PHLEBOTOMY TECHNICIAN PROGRAM
MED LAB TRAINING PROGRAM
Crystal Springs, MS01.2017
CERTIFIED NURSE ASSISTANT -
PINE CREST GUEST HOME
Hazlehurst, MS05.2002
HIGH SCHOOL DIPLOMA -
PASCAGOULA HIGH SCHOOL
Pascagoula, Mississippi05.1990
Some College (No Degree) - Computer And Information Systems
Hinds Community College
Utica,MSSkills
- Precision cutting
- Production scheduling
- Technical aptitude
- Machine operation
- Workplace cleanliness
- Safety management
- Slitting techniques
- Operational procedures
- Blade sharpening
- Continuous improvement
- Quality control
- Work order processing
Certification
- NHA Certified Phlebotomy Technician, #T3P6C5Q8
- Certified Nursing Assistant #A025586
References
References available upon request
Professionalcertificationstraining
- NHA Certified Phlebotomy Technician, #T3P6C5Q8
- Certified Nursing Assistant, #A025586
- Psychosocial Rehabilitation Technician, American Heart Association
- CPR CERTIFIED
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Native language
English
Beginner
A1
Timeline
SLITTER SUPERVISOR
BLUESCOPE METAL COATERS
10.2020 - 12.2024
SLITTER OPERATOR
BLUESCOPE METAL COATERS
10.2020 - 12.2024
SANITATION
SANDERSON FARMS
09.2018 - 01.2020
PSYCHOSOCIAL REHABILITATION TECHNICIAN
REGION 8 MENTAL HEALTH CENTER
05.2017 - 01.2018
CORRECTIONAL SUPERVISOR
MISSISSIPPI DEPARTMENT OF CORRECTIONS
07.2003 - 03.2017
Customer Service Representative
comcast
06.2002 - 07.2003
CERTIFIED NURSING ASSISTANT
PINE CREST GUEST HOME
01.1996 - 05.2002
MED LAB TRAINING PROGRAM - PHLEBOTOMY TECHNICIAN PROGRAM
MED LAB TRAINING PROGRAM
CERTIFIED NURSE ASSISTANT -
PINE CREST GUEST HOME
HIGH SCHOOL DIPLOMA -
PASCAGOULA HIGH SCHOOL
Some College (No Degree) - Computer And Information Systems
Hinds Community College
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