Jackie G. Whitten Jr.

Managed Oklahoma’s Veterans Benefit programs through collaboration with the Federal Veterans Affairs, ensuring that veterans and their families received the benefits they earned.

Directed 50 personnel responsible for supporting three million veterans across Oklahoma.

Earned accolades for placing Oklahoma first in benefits, resulting in over $2 billion in disability and education pensions.

Developed new training standards for service officers, greatly enhancing the quality of claims, with an 80% approval rate.

Oversaw Eastern Oklahoma Trauma Regions to enhance regional emergency response effectiveness.

Provided in-service training on new medications, procedures, and changes to state and federal laws.

Assisted state vocational institutions by providing lectures and skill training for new EMT and paramedic candidates.

Delivered training courses on trauma patient care for emergency department staff in Oklahoma.

Reviewed and revised draft of State EMS care standards to ensure compliance and best practices.

• Recognized by management for providing exceptional customer service.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Maintained updated knowledge of current standards of practice related to independent duty medical technician roles.
• Provided lectures for continuing education courses to stay abreast of new developments in the field.
• Planned and conducted activities for a balanced program of instruction, demonstration, and work time, providing students with opportunities to observe, question, and investigate.
• Crafted lesson plans to exceed the minimal requirements, enabling new IDMTs to feel more confident.
• Participated in continuous quality improvement and assisted with program development and special projects.
• Instructor for staff on field movement of patients using combat ground vehicles and rotor-wing aircraft; received an award for going above and beyond to gain new skills for staff members.
• Senior IDMT advisor to the Commander of the 552nd Air Control Wing, which has over 6,000 members.
• Deployed in 2006 to Taji AB, Iraq, as the Senior Enlisted Advisor to the Iraqi Surgeon General.
• Provided oversight to 42 Iraqi Physicians and Medics in combat casualty care; developed first joint emergency response exercise; received commendation medal for outstanding training.