Jackie J Wolfe
Cedar Rapids,Iowa
Summary
Proactive professional skilled in problem-solving and time management. Experienced in sales processing and warehouse operations, consistently driving efficiency and ensuring high-quality customer service.
Detail-oriented warehouse worker with extensive experience in inventory management and team collaboration. Adept at maintaining accurate stock levels and fostering a positive work environment, enhancing operational efficiency and customer satisfaction.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
48
48
years of professional experience
Work History
Sales Associate/Warehouse Worker
Theisens Home Farm Auto
11.2013 - 09.2026
- Assisted customers in product selection, providing knowledgeable recommendations and enhancing shopping experience.
- Operated point-of-sale system efficiently, processing transactions and handling cash management with precision.
- Maintained accurate inventory levels through regular stock checks and effective organization of merchandise displays.
- Collaborated with team members to achieve sales goals, fostering a positive work environment and teamwork culture.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Implemented promotional displays to attract customers and increase product visibility in-store.
- Resolved customer complaints efficiently, maintaining high satisfaction and repeat business rates.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Moved furniture and boxes using utility dolly and truck ramp.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Managed warehouse operations and verified proper shipment procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
- Reduced waste, implementing recycling procedures for packaging materials.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
Lead Assembler/Warehouse Forklift Operator
Kwik-Way
12.1978 - 08.2013
- Oversaw assembly line operations, ensuring adherence to safety and quality standards.
- Conducted quality inspections to maintain product integrity and compliance with specifications.
- Trained new team members on assembly techniques and equipment usage.
- Collaborated with engineering teams to implement design improvements for assembly processes.
- Developed training materials that enhanced knowledge retention among assembly staff.
- Ensured workplace safety by implementing proper protocols and training team members on best practices.
- Completed durable assemblies and subassemblies with hand and power tools.
- Implemented best practices for tool maintenance, improving reliability of equipment used in assembly.
- Validated final assembly by conducting thorough inspections, ensuring product conformance with established specifications and quality standards.
- Proactively identified potential areas for improvement within the assembly line leading to increased efficiencies and cost savings.
- Conducted regular quality control checks, ensuring consistent product output that met or exceeded expectations.
- Maintained accurate inventory records to prevent stock shortages and ensure timely replenishment of materials.
- Reduced production downtime by proactively addressing equipment maintenance and repair needs.
- Adapted quickly to changes in production schedules or priorities, ensuring minimal disruptions to workflow.
- Increased team productivity with effective delegation, task prioritization, and time management strategies.
- Consistently met or exceeded production goals while maintaining high levels of quality assurance throughout the process.
- Troubleshot issues with assembly equipment, collaborating with maintenance staff for prompt resolution of problems.
- Improved assembly efficiency by streamlining processes and reducing production bottlenecks.
- Contributed to cost-saving initiatives by identifying areas of waste reduction and proposing sustainable solutions.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Followed outlined specifications to implement assembly plans.
- Tested finished products to perform quality assurance and identify discrepancies.
- Connected cables, tubes, and wiring according to specifications.
- Followed safety protocols to maintain a safe a safe working environment.
- Assembled parts correctly according to specifications, reducing quality issues.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Completed tasks on time to meet quality and safety standards.
- Recognized and reported defective material and equipment to shift supervisor.
- Inspected completed products to encourage quality and adherence to company standards.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Participated in projects requiring assembly of large and small components.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
- Operated forklifts to transport materials efficiently within a warehouse environment.
- Conducted routine inspections of equipment to ensure safety and compliance standards.
- Loaded and unloaded shipments, verifying accuracy against packing lists.
- Maintained organized inventory storage, enhancing accessibility for team members.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into the truck when ready for shipment.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Participated in regular safety meetings, staying up-to-date on best practices regarding safe and efficient operation of a warehouse forklift.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Packed items into appropriate containers for shipment.
- Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklift.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Operated the forklift in compliance with OSHA guidelines and organizational policies.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
Education
GED -
Kirkwood Community College
Cedar Rapids, IASkills
- Warehouse management
- Stock management
- Sales processing
- Visual display
- Needs assessment
- Time management
- Task prioritization
- Multitasking strength
- Problem-solving skills
- Stress management
- Communication proficiency
- Reliable and punctual
- Adaptable scheduling
Timeline
Sales Associate/Warehouse Worker
Theisens Home Farm Auto
11.2013 - 09.2026
Lead Assembler/Warehouse Forklift Operator
Kwik-Way
12.1978 - 08.2013
GED -
Kirkwood Community College