JACKIE LOU RIVERA
CASTAIC,USA
Summary
Dynamic and dedicated Registered Nurse (RN) seeking a challenging role that leverages clinical expertise and a strong commitment to patient care, compliance, and education. Proven ability to deliver compassionate care while effectively collaborating with multidisciplinary teams to enhance patient outcomes. A passion for continuous learning and professional development drives the pursuit of innovative solutions in healthcare settings. Committed to fostering a supportive environment that prioritizes patient well-being and education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
RN SUPERVISOR
Grand Valley Health Care Center
Van Nuys, CA
08.2024 - Current
- Supervised nursing staff to ensure adherence to patient care standards and protocols.
- Coordinated patient care plans with interdisciplinary teams for optimal recovery outcomes.
- Trained and mentored new nursing staff on best practices and facility policies.
- Implemented quality improvement initiatives to enhance patient safety and satisfaction.
Quality Assurance Coordinator
Progressive 2000 Home Health
West Hollywood, CA
06.2022 - Current
- Assisted with all compliance to JHACO and Medicare regulations.
- Audits of patient medical records to ensure accuracy and compliance of Condition of Participation.
- Responsible for ensuring a service meets the established standards of quality. Processes clinical documentation.
- Reviews clinical notes, OASIS assessments, Plan of Care, Interim orders, Summaries as well as infection and incident reports.
- Establish 485 (POT/POC) per RN report according to patients medical/clinical needs.
Quality Assurance Coordinator, Human Resources, Medical Records
Nexus Home Health, Inc.
Oxnard, CA
03.2017 - 06.2022
- Assisted with all compliance to JHACO and Medicare regulations.
- Audits of patient medical records to ensure accuracy and compliance of Condition of Participation.
- Ensures all medical records are received within 30 days.
- Ensures all personnel files are up to date in accordance to JHACO and Medicare regulations.
- Oversees all aspects of monitoring, identification, analyzing, trending, data analysis, and identification of interventions related to the quality management program.
Quality Assurance Coordinator, Human Resources, Medical Records , Receptionist
Innerjoy Home Health Services, Inc.
08.2015 - 03.2017
- Overall management of the front desk, answer phone calls, relay messages to and from patient/nurses/staff, ordering supplies and other necessary assigned duties.
Quality Assurance Coordinator, Intake/Care Coordinator
Intra Care Home Health Services
Los Angeles, CA
01.2015 - 08.2015
- Reviews clinical notes, OASIS assessments, Plan of Care, Interim orders, Summaries as well as infection and incident reports.
- Coordinated with Acute care facilities with referrals of patients, scheduling of nurses for admissions/reassessments/discharges, and coordinated patient’s care and concerns with nurses/therapists/physicians as needed.
Education
BSN, RN -
Mount Carmel College of Nursing
Bulacan, Philippinesundefined
California State University, Los Angeles
Los Angeles, Californiaundefined
Los Angeles Trade Technical College
Los Angeles, Californiaundefined
Los Angeles High School
Los Angeles, CaliforniaSkills
- Excellent Critical thinking Skills and Attention to detail
- Effectively work with team members
- Exceptional Time management skills
- Home Health Compliance
- Experience with Several EMR systems
- Quality Assurance and Performance Improvement
- Ethical practice
- HIPAA compliance
- Healthcare technology
- Compassionate care
- Clinical documentation
- Patient education
- Staff supervision
- Certified in CPR/AED
Certification
- Registered Nurse, California Board of Nursing
- Basic Life Support for Healthcare Providers, American Heart Association
- EKG - Monitor Technician
Languages
TAGALOG
Full Professional
Timeline
RN SUPERVISOR
Grand Valley Health Care Center
08.2024 - Current
Quality Assurance Coordinator
Progressive 2000 Home Health
06.2022 - Current
Quality Assurance Coordinator, Human Resources, Medical Records
Nexus Home Health, Inc.
03.2017 - 06.2022
Quality Assurance Coordinator, Human Resources, Medical Records , Receptionist
Innerjoy Home Health Services, Inc.
08.2015 - 03.2017
Quality Assurance Coordinator, Intake/Care Coordinator
Intra Care Home Health Services
01.2015 - 08.2015
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California State University, Los Angeles
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Los Angeles Trade Technical College
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Los Angeles High School
BSN, RN -
Mount Carmel College of Nursing