Jackie Lyals
Grant,MI
Summary
A highly experienced Administrative Manager with 3 years of experience in streamlining workflow processes and monitoring daily productivity. Possesses expertise in training employees in company and regulatory compliance requirements. Proven track record of successfully managing office inventory activities, including ordering, requisitions, stocking and shipment receiving. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Business Manager
ABVM
1 2021 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
Administrative Manager
Navigator Driving School .
04.2012 - 03.2014
- Planned and coordinated logistics and materials for all courses held in-house and at other facilities.
- Directed clients and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages and registering students for courses.
- Greeted numerous visitors and directed students and chaperones.
- Maintained a clean reception area, including lounge and associated areas.
- Developed and maintained an information and student tracking system.
- Coordinated the filing system for courses, including past courses and future courses.
- Compiled annual reports for the State of Michigan.
- Received and processed course fees.
Administrative Assistant
Moseley Law Office
01.2014 - 05.2015
- Supported an attorney in Securities Litigation law.
- Transcribed legal documents and phone conversations.
- Organized, maintained, and filed client files.
Education
Associate of Arts - Business Management
Davenport College
Grand Rapids, MI United StatesSkills
- Developing Policies and Procedures
- Verbal and written communication
- Accounting Procedures
- Office Supervision
- Hiring and training
- Microsoft Office Suite
- Multitasking and Organization
- Vendor Negotiations
- Strategic Planning
- Daily ledgers
- Customer care
- Meeting Coordination
- Document Control
- Community relationships
- Calm Under Pressure
- Verbal Communication
Timeline
Administrative Assistant
Moseley Law Office
01.2014 - 05.2015
Administrative Manager
Navigator Driving School .
04.2012 - 03.2014
Business Manager
ABVM
1 2021 - Current
Associate of Arts - Business Management
Davenport College