Jackie Lyn De Meurers - Ferreiro

I co-created and taught under-grad students a course that is still used today on counter terrorism. The course was designed for both in class and online students and creating a full participation in the course and materials, allowing interaction with the teacher(s) as well as other students.

• Managed space allocation within the facility, maximizing utilization while adhering to safety standards.
• Oversaw team of 20 personnel covering internal systems, operations of the entire facilityand building grounds.
• Managed daily operations for optimal performance, ensuring smooth functioning of the facility.
• Ensured compliance with local, state, and federal regulations related to safety, health, and environmental concerns.
• Developed emergency response procedures to address potential hazards or incidents in a timely manner.
• Led staff training initiatives to improve employee skill sets and boost productivity levels.
• Conducted regular facility inspections to identify repair needs or improvements.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Processed customer orders and accurately handled payment transactions.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Met customer service goals and exceeded customer expectations.
• Counted money in drawers at beginning and end of each shift.
• Developed and managed relationships with customers to increase customer loyalty.

• Collaborated with interdisciplinary team members to provide comprehensive care for patients with mental health disorders.
• Maintained detailed documentation of clinical notes, tracking patient progress throughout the course of treatment.
• Served as an advocate for clients within various systems including healthcare providers, insurance companies, educational institutions.
• Delivered empathetic crisis intervention services, stabilizing clients during acute episodes and coordinating necessary care.
• Expanded community mental health resources by coordinating outreach events, workshops, and presentations to increase awareness and reduce stigma.

• Collaborated with community organizations to provide holistic support services for clients, addressing barriers to employment such as transportation and lack of employment history.
• Provided clients with on-the-job training and employment related support to maintain and retain employment.
• Conducted labor market research to stay informed on industry trends and demand, aligning client training programs with market needs.
• Cultivated partnerships with educational institutions to provide clients with access to further training and education opportunities.
• Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.

• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.

• Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
• Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
• Developed professional skills through hands-on experiences, including time management and effective communication.
• Sorted, organized, and maintained files.
• worked with attorneys to prepare for trials
• Generated reports detailing findings and recommendations.
• Sorted and organized files, spreadsheets, and reports.
• Assisted colleagues in their tasks when needed, fostering a supportive work environment.