Customer-focused professional with extensive retail and sales support experience. Proven track record in managing product flow and ensuring stock accuracy in dynamic environments. Effective communicator with strong attention to detail, committed to maintaining company standards and improving operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inventory Specialist
MM Development/Planet 13
Las Vegas, NV
06.2024 - Current
Accepted deliveries in METRC, ensuring compliance with state requirements.
Managed inventory levels using advanced tracking systems and software.
Conducted regular audits to ensure accurate stock counts and organization.
Assisted in training new staff on inventory procedures and best practices.
Monitored product expiration dates to maintain quality standards in stock.
Developed inventory reports for management review and decision-making processes.
Participated in physical inventory counts to keep information accurate and current.
Created reports on inventory activity, shortages, overages.
Trained new employees on inventory management practices and procedures.
Entered labs and NCCR 1-14 data into inventory software for accurate record-keeping.
Prepared products for sales floor presentation and maintained precise back stock inventory.
Collaborated with management to investigate and resolve inventory discrepancies.
Warehouse Administrator
MM Development/Planet 13
Las Vegas, NV
11.2023 - 06.2024
Created purchase orders and coordinated inbound/outbound orders to maintain optimal inventory levels.
Managed inventory tracking using warehouse management systems.
Coordinated shipping and receiving schedules with logistics teams.
Facilitated in-person meetings with suppliers and internal department managers to strengthen relationships.
Communicated with vendors to resolve discrepancies and ensure accurate order fulfillment.
Expedited backorders proactively and identified alternative sources to meet company requirements.
Conducted regular audits to verify inventory accuracy and compliance.
Maintained accurate records of inventory and stock levels.
Implemented new technologies such as RFID scanning for better tracking of goods.
Coordinated with vendors, suppliers, and customers to ensure timely delivery of orders.
Ensured compliance with OSHA regulations regarding workplace safety standards.
Consistently met company and department objectives within budget and time constraints.
Delivery Coordinator
MM Development/Planet 13
Las Vegas, NV
08.2021 - 11.2023
Upsold and recommended products to guests, contributing to monthly sales goals.
Maintained accurate records of deliveries and invoices in company database.
Ensured compliance with all applicable laws and regulations related to transportation of goods.
Processed payments for freight bills in a timely manner while ensuring accuracy of invoices.
Communicated effectively with dispatch regarding delivery progress and route detours.
Educated patrons about product strains, effects, and consumption methods.
Provided excellent customer service by addressing inquiries and resolving concerns promptly.
Adhered to state regulations and company policies regarding cannabis sales and safety practices.
Processed online orders, including inventory management and order staging for dispatch.
Assisted guests with cannabis product selections and ensured accurate processing through POS system.
Merchandise Runner
MM Development/ Planet 13
Las Vegas, NV
11.2019 - 08.2021
Maintained merchandise stock across sales floor to ensure optimal availability.
Conducted cycle counts to verify product and inventory accuracy during intake process.
Processed orders by creating new products in inventory system and transferring items to designated areas.
Communicated updates and discrepancies to inventory specialist for accurate reporting.
Delivered products efficiently to multiple departments within facility.
Collaborated with team members to achieve timely order fulfillment.
Monitored inventory levels, reporting shortages promptly to management.
Receptionist
MM Development/Planet 13
Las Vegas, NV
05.2018 - 11.2019
Welcomed visitors from diverse backgrounds, exemplifying renowned customer service at Planet 13.
Monitored visitor access to uphold compliance with local regulations and security protocols.
Ensured meticulous data entry for accurate creation of medical files.
Managed front desk operations, efficiently greeting visitors at a high-traffic cannabis retail establishment.
Directed incoming phone calls and inquiries to appropriate departments with efficiency.
Collaborated with team members to facilitate seamless daily operations and enhance customer service.
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters