Jackie Lynn Hay
Charleston,SC
Summary
Highly organized, motivated, and results-oriented biotech and specialty pharmaceutical sales account executive with a proven track record of cultivating strong client relationships, executing successful product launches, and strategically leading health system matrix teams. Demonstrated success is evident through consistent ranking in the top 10% in the US, achieving Winner's Circle recognition multiple times and winning multiple annual Achievement Awards and Contests. Proficient in sales analysis, customer service, and problem-solving, with the ability to identify growth opportunities and implement effective buy and bill customer strategies. Experienced in coordinating activities across multiple matrix members to consistently achieve strategic objectives while maintaining a customer-centric approach. Foster an inclusive and collaborative work environment to drive team success.
Overview
28
28
years of professional experience
Work History
Senior Vaccine Account Executive
GlaxoSmithKline
11.2019 - Current
- Effectively owns and drives sales growth for GSK Vaccines Portfolio B2B customer relationship for hospital systems(IDNs)and public health providers (FQHC's, local health departments, etc) in SC.
- Consults with C/D level clinical and non clinical stakeholders within health systems to identify unique customer needs/priorities and deliver a customized value proposition for GSK Vaccines to include: Patient identification and referral process, coordinates pull-through efforts of offices and clinics to efficiently provide vaccines to patients
- Consistently exceeds highly aggressive sales goals each year and continues well performing territory growth.
- Works collaboratively with field reimbursement manager to address customer concerns with buy and bill process.
- Maximize patient access to GSK Vaccines through partnering with offices, clinics, and hospitals to provide disease education, patient identification, EHR coordination process, proper coding, navigating reimbursement and buy and bill issues.
- Calls on high volume shot clinics, Infectious Disease, pulmonologists, pediatrics, primary care, gynecology, pharmacy buyers, decision makers and thought leaders.
- Consistently receives high ratings on yearly performance reviews with an "A" rating.
- Selected as top talent in area development
- Consistently recognized for leadership in region and area.
- Successfully launched Cervarix, Hiberix, Priorix, Bexsero, Arexvy and multiple new vaccine formulations.
- Successfully got GSK Vaccine, on formulary for Lexington, Prisma, Roper and MUSC. Converted MUSC, Roper and Lexington and Conway Medical to all GSK Vaccine Portfolio from competitive contract.
- Winner's Circle 2018, 2019, 2021
Senior Executive Immunization Specialist
GlaxoSmithKline Vaccines
11.2009 - 02.2019
- Ranked #4/307 in Sales Results
- Establish and create new accounts and new immunizing providers in the Charleston, SC area.
- Effectively and strategically launched a new cervical cancer vaccine, leading the Region in new accounts and sales.
- Earned a STAR award for leading pilot sites in Charleston for the VRIC tool implementation in SC.
- Earned numerous STAR awards for sales results and resource utilization.
- Winner's Circle 2010, 2018, 2019, 2021
Regional Account Senior Executive HIV Clinical Specialist
GlaxoSmithKline Vaccines
03.2006 - 11.2009
- Effectively implemented HIV business strategies/tactics/initiatives with Key Customers/KOL’s within multiple territories that maximize financial impact and opportunities for GSK HIV sales
- Constantly ranked in top 30% of US Sales team
- Established customer and internal relationships while leveraging internal resources with goal of developing opportunities for GSK HIV products and portfolio promotion with Key Customers
- Partnered with Key Customers within multiple territories to promote GSK HIV products to accounts using established protocol data and approved promotion materials to meet or exceed established sales goals and account based objectives
- Team Leader for 3 territories
- Selected for Emerging Leader Development program
- Developed 4 New Speakers in territory
- Promoted to Senior Executive Clinical Specialist
- Assisted RSD with Recruitment and Training of Charlotte NC Clinical Specialist
- Chosen for Rep Ad Board for Lexiva and Epzicom
- Winner's Circle 2008
Specialty Representative
Johnson & Johnson
02.1998 - 02.2006
- Ortho Women’s Health and Urology (11/2004-March 2006) Senior Urology Specialty Sales Representative-Successfully Promoted Ditropan XL and Elmiron to Urologists, Obstetricians, Gynecologists, and Internists
- Ranked #1 in SE Region, #1/10 District
- Moderated regional workshop 'Feature /Benefits'
- Appointed District Safe Fleet Coordinator
- #2 Regional Ranking for Ditropan XL TRX % growth in 2nd and 4th quarters
- #4 Regional Ranking for 2nd quarter
- Assisted Managed Markets Regional Director in gaining knowledge about Ortho Urology field needs by accompanying on field day; solicited feedback of customers on managed care environment
- Leader of SC Regional Medicaid Teleconferences-Organized teleconferences with Representatives and District Managers to strategize wins for State Managed Care loss
- President's Club winner 2002
Nuclear Medicine Technologist
The University Medical Center at Princeton
12.1996 - 02.1998
- Performed diagnostic studies with radio pharmaceuticals; cardiac planar /SPECT imaging, MUGAS, First Pass, lung perfusion/vent, parathyroid imaging, white blood cell, brain SPECT,Skeletal, and hepatobilary
- Organized and assisted Radiologists with benign and malignant thyroid therapies and metastron therapy
- Prepared and administered necessary radio pharmaceuticals in compliance with Federal and state guidelines
- Responsible for patient and pharmacy unit dose order
Education
NMTCB -
Midlands Technical College
West Columbia, SC08-1996
Bachelor of Science - Biology
University of South Carolina
Columbia, SC05-1995
Skills
- Key Account Management
- Relationships with local & regional thought leaders
- Consultative Selling
- Market Access/Financial Fluency
- Healthcare Vaccine Contract Management
- Strategic Market/Account Planning
- Customer Relationship Management
- Resilience and Courage
- Ethical Integrity and Compliance
- Strong critical thinking & solutions-oriented mindset
Awards
- Regional Rep of Year 2022
- Regional Leadership Award, 2015
- Area Leadership Award 2021, 2023
- STAR Award, 2010
- Winner's Circle 2021, 2019,2018, 2010,2008,2002
Timeline
Senior Vaccine Account Executive
GlaxoSmithKline
11.2019 - Current
Senior Executive Immunization Specialist
GlaxoSmithKline Vaccines
11.2009 - 02.2019
Regional Account Senior Executive HIV Clinical Specialist
GlaxoSmithKline Vaccines
03.2006 - 11.2009
Specialty Representative
Johnson & Johnson
02.1998 - 02.2006
Nuclear Medicine Technologist
The University Medical Center at Princeton
12.1996 - 02.1998
NMTCB -
Midlands Technical College
Bachelor of Science - Biology
University of South Carolina
Similar Profiles
Amy JohnsonAmy Johnson
Vaccine Key Account Lead at GlaxoSmithKlineVaccine Key Account Lead at GlaxoSmithKline
Davis BradDavis Brad
Senior Executive Sales Representative at GlaxoSmithKlineSenior Executive Sales Representative at GlaxoSmithKline
Jessica PalmerJessica Palmer
District Sales Manager at GLAXOSMITHKLINEDistrict Sales Manager at GLAXOSMITHKLINE