Jackie Lynn Hay
Charleston,SC
Summary
Dynamic and results-driven biotech and specialty pharmaceutical sales account executive with a proven track record of cultivating strong client relationships and executing successful product launches. Consistently ranked in the top 10% nationally and recognized with multiple Winner’s Circle honors and annual Achievement Awards, reflecting a steadfast commitment to excellence. Expertise in sales analysis, customer service, and problem-solving facilitates the identification of growth opportunities and the implementation of effective buy-and-bill strategies. A collaborative leader adept at coordinating cross-functional teams to achieve strategic objectives while fostering an inclusive, customer-centric environment. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.Strong lead of cross functional matrix who identifies and leans in on strengths of all teammates in order to execute plans efficient and effectively.
Overview
29
29
years of professional experience
Work History
Senior HIV Prevention Specialist
Gilead Sciences, Inc.
02.2025 - Current
- Currently ranked 1/7 in Regional and 18/132 nation.
- Effectively launching new long acting PrEP injectable, Yeztugo
- Leads a cross functional matrix team, collaborates and interacts daily with stakeholders to improve engagements and outcomes in the accounts. Consistently works with Regional Directors of matrix team to communicate plans within IDNs, and accounts in order to effectively streamline pathways for customer access to new injectable. Works closely with market access to identify gaps in coverage and build demand for formulary coverage. Aligns nurse educator to key clinical staff for injection training and support post protocol build. Recent BCBS SC formulary win.
- Strategically represents a customer centric engagement model to deliver solutions for HIV Prevention to accounts in multiple states
- Strategically cultivates c suite relationships to effectively implement HIV PrEP protocols throughout the system, working closely with specialty pharmacies, wholesalers, PBM's and ASOCs.
- Leads a cross functional matrix team and collaborates and interacts daily with stakeholders to improve engagements and outcomes in the accounts. Consistently works with Regional Directors of matrix team to communicate plans within IDNs, and accounts in order to effectively streamline pathways for customer access to new injectable. Works closely with market access to identify gaps in coverage and build demand for formulary coverage.
- Recently achieved formulary status for MUSC and Prisma Health Systems and added protocols to EHR for ordering and process.
- Appointed by Director as the Regional Team Trainer
Senior Systems Private Vaccine Account Executive
GlaxoSmithKline
07.2019 - 02.2025
- Effectively owned and drives sales growth for GSK Vaccines Portfolio B2B customer relationship for hospital systems(IDNs - MUSC, Prisma, Roper, Lexington Medical, etc) and public health providers (FQHC's, local health departments, etc) in SC. Managed GSK vaccine contracting for systems and accounts.
- Consults with C/D level clinical and non clinical stakeholders within health systems to identify unique customer needs/priorities and deliver a customized value proposition for GSK Vaccines to include: Patient identification and referral process, coordinates pull-through efforts of offices and clinics to efficiently provide vaccines to patients. This includes Population Health team for building out EHR flags and processes as well as quality metrics,
- Consistently exceeded highly aggressive sales goals each year and continues well performing territory growth and sales in top 20%.
- Worked collaboratively with field reimbursement manager to address customer concerns with buy and bill process. Demonstrated leadership across all matrix as the System's account manager, including organizing and developing account plan and executing with overlapping immunization specialist's team for pull through. Worked closely with MSL and overlapping Respiratory Sales Directors to assist with team execution of RSV vaccines and pull through plan.
- Maximized patient access to GSK Vaccines through partnering with offices, clinics, and hospitals to provide disease education, patient identification, EHR coordination process, proper coding, navigating reimbursement and buy and bill issues.
- Called on high volume shot clinics, Infectious Disease, pulmonologists, pediatrics, primary care, gynecology, pharmacy buyers, decision makers and thought leaders.
- Consistently received high ratings on yearly performance reviews with an "A" rating.
- Selected as top talent in area development
- Consistently recognized for leadership in region and area.
- Successfully launched Cervarix, Hiberix, Priorix, Bexsero, Arexvy and multiple new vaccine formulations.
- Successfully got GSK Vaccine, on formulary for Lexington, Prisma, Roper and MUSC. Converted MUSC, Roper and Lexington and Conway Medical to all GSK Vaccine Portfolio from competitive contract.
- Winner's Circle 2018, 2019, 2021
Senior Executive Immunization Specialist
GlaxoSmithKline Vaccines
11.2009 - 02.2019
- Ranked #4/307 in Sales Results
- Establish and create new accounts and new immunizing providers in the Charleston, SC area.
- Effectively and strategically launched a new cervical cancer vaccine, leading the Region in new accounts and sales.
- Earned a STAR award for leading pilot sites in Charleston for the VRIC tool implementation in SC.
- Earned numerous STAR awards for sales results and resource utilization.
- Winner's Circle 2010, 2018, 2019, 2021
Regional Account Senior Executive HIV Clinical Specialist
GlaxoSmithKline Vaccines
03.2006 - 11.2009
- Effectively implemented HIV business strategies/tactics/initiatives with Key Customers/KOL's within multiple territories that maximize financial impact and opportunities for GSK HIV sales
- Constantly ranked in top 30% of US Sales team
- Established customer and internal relationships while leveraging internal resources with goal of developing opportunities for GSK HIV products and portfolio promotion with Key Customers
- Partnered with Key Customers within multiple territories to promote GSK HIV products to accounts using established protocol data and approved promotion materials to meet or exceed established sales goals and account based objectives
- Team Leader for 3 territories
- Selected for Emerging Leader Development program
- Developed 4 New Speakers in territory
- Promoted to Senior Executive Clinical Specialist
- Assisted RSD with Recruitment and Training of Charlotte NC Clinical Specialist
- Chosen for Rep Ad Board for Lexiva and Epzicom
- Winner's Circle 2008
Specialty Representative
Johnson & Johnson
02.1998 - 02.2006
- Ortho Women's Health and Urology (11/2004-March 2006) Senior Urology Specialty Sales Representative-Successfully Promoted Ditropan XL and Elmiron to Urologists, Obstetricians, Gynecologists, and Internists
- Ranked #1 in SE Region, #1/10 District
- Moderated regional workshop 'Feature /Benefits'
- Appointed District Safe Fleet Coordinator
- #2 Regional Ranking for Ditropan XL TRX % growth in 2nd and 4th quarters
- #4 Regional Ranking for 2nd quarter
- Assisted Managed Markets Regional Director in gaining knowledge about Ortho Urology field needs by accompanying on field day; solicited feedback of customers on managed care environment
- Leader of SC Regional Medicaid Teleconferences-Organized teleconferences with Representatives and District Managers to strategize wins for State Managed Care loss
- President's Club winner 2002
Nuclear Medicine Technologist
The University Medical Center at Princeton
12.1996 - 02.1998
- Performed diagnostic studies with radio pharmaceuticals; cardiac planar /SPECT imaging, MUGAS, First Pass, lung perfusion/vent, parathyroid imaging, white blood cell, brain SPECT,Skeletal, and hepatobilary
- Organized and assisted Radiologists with benign and malignant thyroid therapies and metastron therapy
- Prepared and administered necessary radio pharmaceuticals in compliance with Federal and state guidelines
- Responsible for patient and pharmacy unit dose order
Education
NMTCB -
Midlands Technical College
West Columbia, SC08-1996
Bachelor of Science - Biology
University of South Carolina
Columbia, SC05-1995
Skills
- Competitor tracking
- Comprehensive account management
- Sales presentation
- Market expansion
- Contractual sales expertise
- Proficient in buy and bill, SP and ASOC pathways
Accomplishments
CAREER HIGHLIGHTS
Multiple Winner's Circle Award Recipient
* GSK HIV- 2008
* GSK Vaccines - 2010, 2018,2019,2021
President's Award Winner (J&J)
2002
GSK 2022 Regional Rep of the Year
2021 & 2023 GSK Area Leadership Award
2015 GSK Regional Leadership Award
2010 GSK STAR Award Winner
Multiple Contest & Incentive Award Winner
Timeline
Senior HIV Prevention Specialist
Gilead Sciences, Inc.
02.2025 - Current
Senior Systems Private Vaccine Account Executive
GlaxoSmithKline
07.2019 - 02.2025
Senior Executive Immunization Specialist
GlaxoSmithKline Vaccines
11.2009 - 02.2019
Regional Account Senior Executive HIV Clinical Specialist
GlaxoSmithKline Vaccines
03.2006 - 11.2009
Specialty Representative
Johnson & Johnson
02.1998 - 02.2006
Nuclear Medicine Technologist
The University Medical Center at Princeton
12.1996 - 02.1998
Bachelor of Science - Biology
University of South Carolina
NMTCB -
Midlands Technical College