Dedicated to meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Front Desk/Dental Assistant
Catalina Family Dental
09.2023 - 04.2024
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Bank Teller
Wells Fargo
03.2023 - 08.2023
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.