Jack Kavanaugh Murphy

• Directed overall operations with a focus on structure, clarity, and efficiency, creating an environment where employees could perform at their highest level.
• Built a positive workplace culture through mentorship, coaching, and strong communication.
• Managed daily operations, including staffing, floor flow, entertainment planning, and guest experience through hands-on involvement and proactive leadership.
• Implemented organizational systems, inventory tracking, and storage solutions that improved accuracy and reduced operational friction.
• Oversaw merchandise, uniforms, and brand marketing.
• Quickly addressed unexpected issues and high-pressure situations with calm, solution-driven leadership.
• Handled guest escalations with professionalism and fairness, maintaining a welcoming atmosphere, even during challenging moments.

Consisting of, Uptown Social, Share House, By The Way, Bodega (2 locations), and The Waverly.

• I quickly grew from a barback to a manager in my first three years of working in the industry.
• Learned extensive solutions on how to communicate with others at each level of the business.
• Earned respect through loyalty, effort, and efficiency.

• Engaged potential clients through email and phone outreach strategies.
• Organized webinars, seminars, conferences, and other events related to the company's products or services.
• Drove potential clients further along our sales pipeline.