Jackline Mikhael
Murfreesboro,TN
Summary
Driven leader with proven success in staff management and strategic planning at Abm Industries Inc De. Excelled in boosting team productivity and customer satisfaction through innovative solutions and effective communication. Skilled in inventory control and employee motivation, achieving significant improvements in operational efficiency and brand recognition.
Overview
6
6
years of professional experience
Work History
Supervisor
Abm Industries Inc De
09.2023 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Manager
Smileys Liquer
04.2021 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Lead
Acess Dental Lap
11.2019 - 04.2021
- Boosted lead generation with targeted content creation and distribution across multiple channels.
- Established a consistent brand voice across all touchpoints, enhancing overall recognition in target markets.
Supervisor
in N Out
02.2018 - 10.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Bachelor of Arts -
Cairo University
Cairo Egypt Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
Timeline
Supervisor
Abm Industries Inc De
09.2023 - 07.2024
Manager
Smileys Liquer
04.2021 - 07.2024
Lead
Acess Dental Lap
11.2019 - 04.2021
Supervisor
in N Out
02.2018 - 10.2018
Bachelor of Arts -
Cairo University