Jacklyn Aguilar
Orange,CA
Summary
High-performing sales and operations professional with a background in psychology and a proven ability to drive revenue growth ($4.3M in 2024). Skilled in client engagement, team leadership, and strategic problem-solving, consistently exceeding sales targets. Passionate about using behavioral insights to improve sales, hiring, and customer experience.
Overview
4
4
years of professional experience
Work History
Lead Coordinator
Amen Clinics
Costa Mesa, CA
02.2022 - Current
- Top-performing sales associate, consistently driving revenue growth, and exceeding sales targets for multiple consecutive months. Generated $4.3 million in revenue for 2024.
- Elevated the patient experience by delivering a compassionate and empathetic approach throughout the intake process, fostering trust and comfort. This resulted in improved patient satisfaction and retention.
- Developed behavioral and personality models to guide the hiring process, leveraging insights from multiple personality assessments, in which I served as the benchmark for establishing desired traits in new hires.
Behavioral Interventionist
ACES ABA
Chino H, CA
08.2021 - 02.2022
- Observed and documented client behaviors, identifying triggers and implementing strategic interventions to improve client outcomes.
- Used positive reinforcement techniques to foster behavioral growth, effectively managing a diverse caseload of clients.
- Collaborated with families and caregivers to ensure consistent implementation of behavioral strategies and tailored communication methods.
- Adapted to dynamic environments and challenges, successfully modifying strategies to reduce problem behaviors, such as aggression and self-injury.
Education
Associate of Arts - Psychology
Santiago Canyon College
Orange, CA12-2021
Bachelor of Science - Psycholoy
Oregon State University
Corvallis, ORSkills
- Sales & Client Engagement: Consistently exceed sales goals through persuasive communication and relationship-building
- Leadership & Training: Experienced in mentoring and onboarding new employees, fostering a culture of high performance
- Problem-Solving & Strategy: Rapidly identify challenges and implement data-driven solutions to improve processes
- Psychological & Behavioral Insights: Leverage psychology background to enhance customer interactions and sales strategies
Timeline
Lead Coordinator
Amen Clinics
02.2022 - Current
Behavioral Interventionist
ACES ABA
08.2021 - 02.2022
Associate of Arts - Psychology
Santiago Canyon College
Bachelor of Science - Psycholoy
Oregon State University
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