Jacklyn Barbon
jacklynbarbon@gmail.com
Charlotte,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to go above and beyond in gaining knowledge and experience that comes with new professional challenges.
Overview
9
9
years of professional experience
4
4
Certificates
Work History
RBT Therapist
Cross River Therapy
11.2021 - Current
- Conduct behavioral therapy to children with Autism from ages 2-17 years old
- Maintained strict confidentiality of data and client information
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Cultivated strong relationships with clients, their family members, and supervisors to ensure effective treatment
RBT Therapist
Verbal Beginnings
11.2020 - 11.2021
- Followed established procedures to enter and process data correctly to aid in treatment planning and assessment
- Helped teach important social, play and basic life skills such as personal hygiene management
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions
- Worked flexible hours across night, weekend and holiday shifts
Lifeguard
High Sierra Pools
Aberdeen Proving Ground, MD
05.2015 - 06.2019
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
- Learned and maintained proficiency in first responder skills such as First Aid and CPR
- Developed and executed comprehensive communications strategies to increase safety and awareness
- Maintained professional, organized, and safe environment for employees and patrons
- Accomplished multiple tasks within established timeframes
Front Desk Representative
Salisbury University
Salisbury, NC
06.2019 - 03.2020
- Continually maintained and improved company's reputation and positive image
- Answered customer telephone calls promptly and appropriately handled needs
- Completed data entry tasks with accuracy and efficiency
- Worked closely with management to provide effective assistance for specific aspects of business operations
Representative
Cecil County Department of Parks and Recreation
North East, MD
08.2014 - 05.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Confirmed important personal and payment information for compliance with security and payment card industry standards
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Server
The Hickory Lodge
Bel Air, MD
09.2017 - 06.2019
- Promptly addressed customer needs and made product recommendations to increase revenue
- Upsold high-profit items such as appetizers and mixed drinks in fast-paced industry
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
Education
Bachelor's - Psychology
Salisbury University
Salisbury05.2020
Skills
- Dependable and Responsible
- Teamwork and Collaboration
- Result-oriented
- Critical Thinking
- Public Speaking
- Unflappable
- Attention to Detail
- Interpersonal Communication
- Conflict Resolution Techniques
- Analytical Skills
- Customer Service and Assistance
- Microsoft Proficient
Certification
CPR certified
First Aid certified
Registered Behavioral Technician in Behavioral Therapy
Safety Care Specialist
Timeline
RBT Therapist
Cross River Therapy
11.2021 - Current
RBT Therapist
Verbal Beginnings
11.2020 - 11.2021
Front Desk Representative
Salisbury University
06.2019 - 03.2020
Server
The Hickory Lodge
09.2017 - 06.2019
Lifeguard
High Sierra Pools
05.2015 - 06.2019
Representative
Cecil County Department of Parks and Recreation
08.2014 - 05.2016
Bachelor's - Psychology
Salisbury University
Similar Profiles
Alexandra TaylorAlexandra Taylor
Student Analyst and Registered Behavior Technician at Cross River TherapyStudent Analyst and Registered Behavior Technician at Cross River Therapy
Shanice CrowellShanice Crowell
ABA Therapist at Cross River TherapyABA Therapist at Cross River Therapy
Joshua FosterJoshua Foster
Registered Behavior Technician at Cross River TherapyRegistered Behavior Technician at Cross River Therapy
Karina Morales MierKarina Morales Mier
Registered Behavior Technician at Cross River TherapyRegistered Behavior Technician at Cross River Therapy
Samantha CottonSamantha Cotton
Manager at Mellow MushroomManager at Mellow Mushroom