Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacklyn Bowles

Idaho Falls ,ID

Summary

Dynamic professional with extensive experience in customer service and team leadership, notably as a Cook Shift Leader at Eagle Rock Health and Rehabilitation. Proven ability to enhance kitchen organization and implement cooking techniques that elevate meal quality, ensuring high customer satisfaction and compliance with food safety standards.

Overview

6
6
years of professional experience

Work History

Cook Shift Leader

Eagle Rock Health And Rehabilitaion of Cascadia
11.2024 - Current
  • Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
  • Coordinated meal preparation schedules to optimize workflow and efficiency.
  • Trained new employees on cooking techniques and kitchen equipment operation.
  • Assisted in menu planning, incorporating dietary restrictions and resident preferences.
  • Monitored inventory levels, facilitating timely ordering of food supplies and ingredients.
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Maintained well-organized mise en place to keep work consistent.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.

Receptionist

LifeCare Center of America
11.2023 - 11.2024
  • Greeted visitors and managed front desk operations, ensuring a welcoming environment.
  • Answered phone calls and routed inquiries to appropriate departments efficiently.
  • Maintained accurate appointment schedules using electronic calendar systems.
  • Assisted with administrative tasks, including data entry and document management.
  • Processed incoming and outgoing mail, ensuring timely distribution.
  • Coordinated office supplies procurement, monitoring inventory levels regularly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.

Owner

Pro Concrete LLC
03.2020 - 11.2022
  • Created and implemented operational workflows to enhance efficiency in service delivery.
  • Managed daily business operations, ensuring compliance with relevant regulations and standards.
  • Developed marketing strategies to increase brand awareness and customer engagement.
  • Established vendor relationships to optimize supply chain processes and reduce costs.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking for sustainability.
  • Cultivated a positive workplace culture that encouraged teamwork, communication, and employee growth.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

High School Diploma -

Skyline Highschool
Idaho Falls, ID

Skills

  • Customer service
  • Team leadership
  • Cooking techniques
  • Kitchen organization

Timeline

Cook Shift Leader

Eagle Rock Health And Rehabilitaion of Cascadia
11.2024 - Current

Receptionist

LifeCare Center of America
11.2023 - 11.2024

Owner

Pro Concrete LLC
03.2020 - 11.2022

High School Diploma -

Skyline Highschool

Similar Profiles

CREATE PROFILE
Jacklyn Bowles