Jacklyn Dawson
Toledo,OH
Summary
Customer-oriented manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in management.
Overview
9
9
years of professional experience
Work History
Commercial Assistant
AutoZone
Toledo, Ohio
04.2024 - Current
- Assisted manager on taking orders online and over the phone.
- Helped maintain an accurate inventory.
- Helped increase sales.
- Maintained an up-to-date database of current customers and potential leads.
- Assisted in resolving customer complaints regarding products or services delivered.
- Identified areas of improvement in existing processes and procedures.
Parts Manager
Jim White Honda
MAUMEE, OH
09.2015 - 03.2024
- Organized and monitored inventory levels of parts, tools, and supplies.
- Monitored stock levels regularly to avoid backorders or shortages.
- Investigated discrepancies between physical inventories and records.
- Conducted regular inventory audits to ensure accuracy of stock levels.
Education
High School Diploma -
Maumee High School
Maumee, OH06-2003
Skills
- Performance Tracking
- Upselling strategies
- Time management skills
- Excellent phone etiquette
- Cold-calling
- Budget Preparation
- Materials Organization
- Bookkeeping
Timeline
Commercial Assistant
AutoZone
04.2024 - Current
Parts Manager
Jim White Honda
09.2015 - 03.2024
High School Diploma -
Maumee High School