Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Jacklyn Harvick

Dallas,TX

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

6
6
years of professional experience

Work History

Office Manager

Coleman Eye Care
Dallas, TX
06.2022 - Current
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Managed office inventory and placed new supply orders.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.

Accounts Payable Clerk

City Electric Supply
Dallas, TX
01.2021 - 11.2021
  • Assisted with month-end closing activities as needed.
  • Communicated regularly with vendors via phone, email, or mail regarding invoice inquiries or payment requests.
  • Prepared checks for vendors in a timely manner.
  • Developed strong relationships with vendors through excellent customer service skills.
  • Maintained an organized filing system for all financial records.
  • Reviewed invoices for accuracy and completeness prior to processing payments.
  • Analyzed aged receivables report and contacted customers regarding overdue payments.
  • Performed daily bank reconciliations to ensure accuracy of account information.
  • Prepared journal entries to record accounts payable transactions.

Lead Personal Trainer

Anytime Fitness
Dallas, TX
10.2019 - 03.2020
  • Managed inventory of supplies needed for personal training sessions such as towels, weights.
  • Maintained client records including assessments, program design, exercise logs, and progress notes.
  • Performed administrative tasks such as scheduling appointments and managing billing processes.
  • Assisted with membership sales by providing information about personal training packages offered at the facility.
  • Motivated clients through positive reinforcement while pushing them out of their comfort zone towards achieving desired results.
  • Created marketing materials to promote personal training services in the gym.
  • Monitored equipment maintenance needs in order to maintain safety standards within the facility.
  • Resolved customer complaints in a timely manner ensuring satisfaction with the services provided.
  • Provided feedback on form corrections during individual and group sessions to maximize safety and effectiveness of exercises performed.
  • Developed relationships with local businesses in order to create referral opportunities for new clients.

Director of Sales and Marketing

Phuckit List
Dallas, TX
01.2018 - 01.2020
  • Developed and implemented sales and marketing plans to maximize profitability.
  • Assessed customer feedback and identified areas of improvement in service delivery.
  • Directed staff in effective sales techniques and processes.
  • Planned promotional events such as trade shows, conferences, webinars.
  • Managed relationships with vendors to ensure quality services at competitive rates.
  • Created and managed budgets for sales and marketing initiatives.
  • Provided ongoing training and mentorship for sales personnel.
  • Coordinated with other departments such as finance or operations regarding project timelines or budget allocations.
  • Planned and oversaw print advertising and social media and recommended product positioning strategy to attain long-term market share.

Education

Health And Fitness

ACE Fitness
Dallas
03-2018

High School Diploma -

Hudson Academy
Stephenville, TX
05-2011

Skills

  • Supply Management
  • Office Management
  • Expense Reporting
  • Data Entry

Affiliations

  • Volleyball Team
  • Bowling League
  • Reading
  • Exercising

References

References available upon request.

Timeline

Office Manager

Coleman Eye Care
06.2022 - Current

Accounts Payable Clerk

City Electric Supply
01.2021 - 11.2021

Lead Personal Trainer

Anytime Fitness
10.2019 - 03.2020

Director of Sales and Marketing

Phuckit List
01.2018 - 01.2020

Health And Fitness

ACE Fitness

High School Diploma -

Hudson Academy
Jacklyn Harvick