Jacklyn Kinto-Mason

· Met with families to plan both pre-need and at-need funeral arrangements, providing compassionate guidance and personalized services.

· Sold funeral insurance and assisted families with applications for North Dakota Medicaid benefits.

· Coordinated all aspects of funeral services, including working with churches, cemeteries, grave diggers, caterers, and vendors.

· Wrote and submitted obituaries, and managed the sale of caskets, grave vaults, and headstones.

· Supervised and trained funeral assistants to ensure high-quality support during services.

· Managed operations of the Glen Ullin and Hebron funeral homes, including building maintenance, scheduling, and community and client relations.

· Served as the primary Funeral Director for both our Hebron and Glen Ullin locations, earning the trust of local families and contributing to our business growth.

· Maintained accurate records and ensured compliance with state regulations and industry standards.

· Created and executed marketing strategies, including local advertisements and social media management, to attract and retain clientele.

· Built strong relationships with local clergy, vendors, and community partners to enhance client experience.

· Handled administrative responsibilities such as filing death certificates, burial permits, monthly billing, contract review, obituary submissions, phone correspondence, and data entry.

· Performed removals, embalming, and preparation of the deceased with care and professionalism.