Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
18
18
years of professional experience
Work History
Security Officer
United Protective Services
12.2022 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Monitored CCTV cameras and alarm systems for security breaches.
Responded quickly to emergency situations to assess and deflect issues.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Examined doors, windows and gates to verify security.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Receiving Associate
Walmart Distribution Center
01.2022 - 12.2022
Unloaded pallets and deliveries and organized products in warehouse.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Organized storage areas to optimize materials movements and minimize labor hours.
Recorded regular progress and issues with products.
Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Compared shipping orders and invoices against contents received to verify accuracy.
Properly labeled and stored goods in safe area to provide identification and avoid losses.
Double-checked cargo inventories and documentation for accuracy.
Sorted and delivered materials to different work areas and staff.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Shipping Manager
Walker Rose Boutique
05.2020 - 01.2022
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Pulled, verified, and packaged items for shipment.
Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Lead team of 10 employees packaging, organizing and shipping up to 5000 packages per day.
Organized storage areas to optimize materials movements and minimize labor hours.
Orchestrated routing by producing accurate shipping documentation and package labels.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Warehouse Equipment Operator
TTI
12.2014 - 04.2020
pulling order on order picker (heavy machinery), ensure quality of goods before sending, meet productivity goals, and use proper safety guidelines for myself and others around me.
Shift Manager
Long John Silver's
09.2005 - 12.2014
Ran daily reports to assess performance and make proactive adjustments.
Oversaw schedules, accepted time off requests and found coverage for shifts.
Cross-trained in every store role to maximize operational knowledge.
Helped employees operate productively and stay on task to meet business and customer needs.
Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
Mentored and supported new employees to maximize team performance.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Documented receipts, employee hours and inventory movements.
Trained and supervised staff members.
Handled over $3000 in funds each day (depending on the day) in fast-paced restaurant environment.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Managed day-to-day operations, including supervision and assignment delegation for 3-7 member team.