Jacklyn MacDonald
Attleboro,MA
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin' Rehoboth
06.2022 - Current
- Communicating with the public in a professional manner
- Stocking food and areas
- Cleaning the facility
- Operating machinery
- Delivering great guest experiences and customer service
- Maintaining inventory.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Brewed coffee and tea and changed out drink station syrups.
Lifeguard
Attleboro YMCA
09.2018 - 08.2020
- Ensures cleanliness, safety and upkeep of the swimming pool
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Implements all rules and guidelines
- Cautions guests on unruly behavior
- Assists and rescues guests in danger of drowning or when injured
- Conducts First Aid and CPR.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Assisting swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Inspected and tested pool equipment functionality to minimize hazards.
- Trained new lifeguards on safety procedures and protocol.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
Education
Bachelor of Arts - Criminal Justice
Curry College
Milton, MA05.2024
Attleboro High School
Attleboro, MA01.2020
Skills
- Communication
- Ability to Work Under Pressure
- Decision Making
- Self-motivation
- Conflict Resolution
- Leadership
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Critical Thinking
Certification
- CPR, 2018, present
- AED, 2018, present
- Lifeguarding, 2018, 2022
- First Aid, 2018, 2022
- Tourniquet, 2020, 2022
- Epipen, 2020, 2022
- Inhaler, 2020, 2022
Awards
- Professional Lifeguarding award in 2018.
- Four Years playing for Attleboro High School Girls Basketball.
- Volunteering with the Attleboro High School Unified Track Team.
- Attleboro High School Varsity Track.
- High School Diploma
- 4 Years of Women's College Basketball at Curry College.
- Bachelor's Degree in Criminal Justice with Double Minors in Forensic Science and Sociology.
- Senior Year College Dean's List.
- Curry College Women's Basketball Team.
- SAAC Leadership Program.
Volunteer Experience
- Attleboro fire station to serve the community breakfast.
- Unified Track to work with kids who are special needs; Sophomore and Junior Year of High School.
- Volunteered to run the 8th grade Metro basketball games.
- Church clean up in Mattapan; MA.
- Donating and delivering food to those in need around Milton Ma.
- Donating blood to the Red Cross.
- Donating food to homeless shelters with the College Basketball Team.
References
Name : Kristen Foster.
Job Title: Dunkin' Manager in Rehoboth; MA.
Number of Years Known: 2 Years.
Address: 3 Park St, Rehoboth; MA.
Phone Number: 508-689-8437.
Email: kgbk88@aol.com.
Name : Tobey Reed.
Job Title: Criminal Justice Teacher at Attleboro High School.
Number of Years Known: 8 Years.
Address: One Blue Pride Way, Attleboro; MA.
Phone Number: 508-838-3840.
Email: treed@attleboroschools.com.
Name : Scott Lachance.
Job Title: Attleboro Fire Chief.
Number of Years Known: 19 Years.
Address: 100 Union St, Attleboro; MA.
Phone Number: 508-922-0154.
Email: chieflachance@gmail.com.
Timeline
Crew Member
Dunkin' Rehoboth
06.2022 - Current
Lifeguard
Attleboro YMCA
09.2018 - 08.2020
Bachelor of Arts - Criminal Justice
Curry College
Attleboro High School