Jacklyn Marino

* Work alongside other employees to create a safe environment for the patients and fulfill their experience in the office by efficiently providing administrative tasks and supporting medical staff on a day to day basis.

* Collecting patient demographics at each appointment.

* Filing, faxing, and scanning outside documents for physician review.

*Answered phone calls from patients, physicians, hospitals and other offices.

*Stayed calm under pressure to and successfully dealt with difficult situations.

*Collected Patient demographics, and insurance information.

* Faxed, and scanned documents in the patients charts.

*Answered calls from other departments within the hospital to collect information on patient status.

*Created paperwork and stickers for patients during scheduled downtime hours.

*Answered phone calls, delivering messages to staff and greeting patients.

*Delivered customer service, addressing concerns effectively.

*Worked alongside staff to obtain prior authorizations, insurance information and other patient information from departments, hospitals, and offices.

*Kept a clean workspace