Jacklyn Martinez
San Antonio
Summary
Proven in delivering exceptional customer service and multitasking, honed at Piatti and other establishments. Skilled in greeting guests with warmth, ensuring efficient service, and fostering a welcoming atmosphere. Excelled in roles requiring active learning and collaboration, significantly enhancing dining experiences. Balances strong customer focus with maintaining operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Restaurant Hostess
Piatti
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
Crew Member
Cheba Hut Toasted Subs
- Took orders, prepared meals, and collected payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
Barista
Brevity
01.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained a clean and organized workspace for optimal productivity and safety.
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Timeline
Barista
Brevity
01.2023 - Current
Restaurant Hostess
Piatti
Crew Member
Cheba Hut Toasted Subs