Jacklyn Tu
Cleveland,OH
Summary
Results-driven professional with superior analytical and problem-solving abilities. Proven track record of improving operations and supporting the development and execution of plans to drive organizational success. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Federal Reserve Bank
03.2023 - Current
- Facilitated coordination of compliance activities with governance boards and federal authorities
- Supported the enhancement of policies guided by board members
- Adhered to various legal mandates and internal protocols
- Confirmed adherence to government regulations, professional standards, and organizational policies in every task
- Utilized diverse HR acumen and analytical competencies to evaluate bank policies
- Optimized federal system operations by addressing complex HR challenges
- Managed adherence to government and legal standards for I-9 documents
HR Coordinator Global Supply Chain Learning and Development
Sherwin-Williams
09.2021 - 03.2023
- Managed cloud-based learning system for training completion
- Conducted application screening, analyzed resumes for qualified candidates
- Collaborated with HR team to refine onboarding process for new employees
- Partnered with HR teams and recruitment experts to devise diversity recruitment strategies
- Ensure adherence to DEI standards during candidate evaluation processes
- Managed scheduling for virtual and in-person training programs
- Coordinate with various stakeholders for program maintenance
- Handled performance management duties and development planning tasks
- Provided status reports to Regional Directors, VPs, and HR business partners
- Managed metrics tracking using Tableau, PPM, onBase, and HR Cloud
- Led project initiatives for Careers by Design for Quality and PCG
- Designed tool facilitating career progression within SW
- Managed recruitment process by posting job openings
- Facilitated benefits enrollment processes for new hires
- Ensured compliance of employee records with legal standards.
IT Project Coordinator
Sherwin-Williams
06.2016 - 09.2021
- Managed multiple projects for the VP of IT alongside the management team
- Partner closely with IT recruiters throughout all project phases.
- Facilitated integration of talents into the IT department through interdepartmental partnership
- Engaged in PPM Planning and epic creation
- Developed project plans and timelines to ensure successful completion of projects.
- Performed statistical analysis, focusing on data cleansing
- Supported budgeting activities by providing financial estimates for proposed initiatives.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
National Fleet Dispatcher
Sherwin-Williams
01.2015 - 06.2016
- Dispatched and allocated loads according to service demands and freight availability for over 50 drivers
- Ensured smooth problem management for all load occurrences
- Calculated ETAs to monitor shipment tracking between vendors and warehouses
- Implement systems for monitoring trailers and managing assets
- Implemented preventative measures to maintain trailers in working order
- Track and evaluate utilization of trailers, Peoplenet units, Prepass transponders, TripPak scanners
- Coordinated the daily scheduling of fleet vehicles and drivers, ensuring that all routes were optimized for efficiency.
- Monitored vehicle tracking systems to ensure compliance with safety regulations and customer service requirements.
International Operations Agent
AIT Worldwide Logistics
05.2012 - 12.2014
- Gathering comprehensive details for shipment quotations
- Ensure all shipment documentation is precise and complete in Cargowise (eDocs)
- Adhered to AIT KPI guidelines
- Managed timely dispatch of notifications to international partners
- Conducted daily system checks to ensure proper functioning of operations systems.
- Ensured compliance with company policies and procedures.
- Provided support to customers in resolving operational issues.
Education
Bachelor of Business - Operations and Supply Chain Management
Cleveland State University
Cleveland, OHSkills
- Adaptability in Challenging Environments
- Effective Organizational Abilities
- Effective Project Management
- Collaborative Team Player
- Organizational and Planning Abilities
- Business Objective Alignment
- Rapid System Adaptation
- Experienced with Outlook and Access Applications
- Skilled in Taleo and Oracle Business Intelligence
- Lean Process Improvement Certified
- Self motivated
- Policy Development
Languages
Mandarin & Taiwanese
Timeline
Federal Reserve Bank
03.2023 - Current
HR Coordinator Global Supply Chain Learning and Development
Sherwin-Williams
09.2021 - 03.2023
IT Project Coordinator
Sherwin-Williams
06.2016 - 09.2021
National Fleet Dispatcher
Sherwin-Williams
01.2015 - 06.2016
International Operations Agent
AIT Worldwide Logistics
05.2012 - 12.2014
Bachelor of Business - Operations and Supply Chain Management
Cleveland State University