Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacklyn Watkins

Santa Fe,Texas

Summary

Was a Military Spouse from 2009- 2016 while my husband was serving in the U.S
Army. I have handled phone calls, appointments, travel arrangements, administrative
duties. I have worked through multiple overseas deployments with my husband making
me have the qualities to work effectively in high stress environments. I have experienced
stepping into roles quickly in order to make positive changes. I am an experienced
professional committed to providing excellent customer service . I am skilled in
delivering prompt solutions to enhance customer satisfaction. Eager to bring strong
communication and problem-solving skills to a dynamic team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Military Police Officer

U.S ARMY RESERVE 302nd MP CO
Grand Prairie, TX
12.2023 - Current
  • Military Police (MPs) serve as law enforcement officers within the armed forces,
    ensuring the safety and security of military personnel, facilities, and property.
  • They are responsible for enforcing military laws and regulations, maintaining order, and
    responding to emergencies both on and off military installations.

Physical Education Coach

Dickinson ISD
Dickinson, Texas
06.2023 - Current
  • Researched new coaching techniques in order to stay current with industry trends.
  • Provided feedback and guidance on proper technique, form, and safety protocols.
  • Assisted in the development of strategies to meet goals set by the coaching staff.
  • Implemented rules of play that ensured fair competition among all participants.
  • Conducted fitness assessments to identify areas of improvement for each athlete.
  • Encouraged athletes to strive for personal bests in order to reach their goals.
  • Enforced disciplinary measures when necessary while maintaining respect from all involved parties.
  • Designed drills and activities that encouraged physical activity while also teaching sportsmanship values.
  • Adhered to applicable fitness program standards and benchmarks.
  • Taught students about concepts regarding fitness, health and well-being.
  • Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.

ARD Facilitator

Hitchcock ISD
Hitchcock, Texas
08.2018 - 08.2019
  • Was responsible for coordinating, planning, and preparing paperwork for students eligible
    for special education services.
  • I made sure that federal/state timelines were met with respect to functions of ARD Committee meetings; requests for additional
    assessments, required timelines set by ARD Committee.
  • Maintained current state assessment test lists; referral lists, and referrals for related services evaluations.
  • Completed applicable ARD supplements with accompanying data collected by campus
    staff.

PPCD Paraprofessional

Hitchcock ISD
Hitchcock, Texas
01.2015 - 08.2018
  • Provided technical assistance to teachers when using new software or technology tools.
  • Developed creative learning activities that engage all types of learners.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Supervised small groups of students during instruction time.
  • Ensured that all safety regulations were followed in the classroom environment.
  • Assisted in the development and implementation of individualized education plans for students with special needs.
  • Attended professional development workshops related to job responsibilities.
  • Assisted in the implementation of educational programs for special needs children.
  • Assisted teachers with planning and preparing lessons for students.
  • Helped implement behavior management strategies for individual students.
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Supported students throughout academic instruction and assignments.
  • Applied positive reinforcement to redirect negative behaviors.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.

Family Readiness Leader

U.S Army A CO 307th
Wahiawa, HI
01.2011 - 01.2014
  • Initiated communication networks among families of deployed service members to provide mutual support during times of separation.
  • Responded promptly to inquiries from families concerning the status of their loved ones during deployments.
  • Developed outreach programs designed to inform military families about available services and resources.
  • Assisted in resolving problems encountered by military families due to deployments or other circumstances associated with military life.
  • Facilitated meetings between unit commanders and family members to discuss concerns or questions related to deployments or other military matters.
  • Monitored the morale and welfare of service member's families throughout deployments.
  • Advised new arrivals on how best to transition into their new communities following a move due to relocation orders.
  • Assisted in planning and conducting family readiness activities, such as holiday parties, picnics, and other social events.
  • Counseled parents on proper child-rearing choices.

Assistant Manager

Papa Johns
Colorado Springs, Colorado
06.2007 - 01.2009
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Established processes for monitoring customer satisfaction levels.
  • Resolved conflicts between team members in an effective manner.
  • Recruited and trained new employees to meet job requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

Bachelor of Science - Psychology

California Coast Univeristy
Santa Ana, CA
05-2021

High School Diploma -

Westford Academy
Westford, MA
06-2007

Associate of Applied Science - Natural Resources Management

Pikes Peak College
Colorado Springs, CO

Skills

  • Exceptional communication and writing skills with attention to detail
  • Analytical thinking
  • Always thinking of opportunities to that will improve the work environment
  • Can effectively communicate across multiple teams and levels
  • Active listening and empathy
  • Proactive thinker constantly seeking improvement opportunities in work
  • Ability to handle high volumes of customer inquiries
  • Multitasking in fast-paced environments
  • Dedicated team player
  • Strong attention to detail
  • Time management
  • Problem-solving and troubleshooting
  • Self-Directed

Timeline

Military Police Officer

U.S ARMY RESERVE 302nd MP CO
12.2023 - Current

Physical Education Coach

Dickinson ISD
06.2023 - Current

ARD Facilitator

Hitchcock ISD
08.2018 - 08.2019

PPCD Paraprofessional

Hitchcock ISD
01.2015 - 08.2018

Family Readiness Leader

U.S Army A CO 307th
01.2011 - 01.2014

Assistant Manager

Papa Johns
06.2007 - 01.2009

Bachelor of Science - Psychology

California Coast Univeristy

High School Diploma -

Westford Academy

Associate of Applied Science - Natural Resources Management

Pikes Peak College
Jacklyn Watkins