JACKLYN MATHIS
St. Clair Shores,Michigan
Summary
Dedicated Quality Engineer with over five years of experience and expertise in Quality. Professional in IATF/ISO regulatory compliance. Experience in collaborating with cross-functional teams and experts across multiple business units to assist in Quality improvements. Experience in monitoring and improving quality issues per customer specifics (CSR's). Communicative and organized with exceptional interpersonal abilities. Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiative to reduce error rates and optimize company processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Engineer
USFarathane Merrill facility
01.2021 - Current
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Reduced production defects by designing and executing comprehensive quality control processes.
- Collaborated with external auditors during annual reviews, ensuring a seamless audit process with minimal findings or discrepancies noted.
Quality Supervisor/JR Quality Engineer
USFarathane Sterling facility
01.2011 - 01.2021
- Lead the APQP/PPAP process documentation with all Launches monthly for 2 sites - Implemented Kaizen weekly meetings with plant management/Operators - Implemented Monthly Quality meetings to help improve the knowledge of the product to plant personal - Implemented a read across excel format for PFDs, PFMEAS, and Control plans to also read across all quality documents for 12 sites at USFarathane - I was able to generate metrics and a quality scorecard that was included in the annual business plan - Started a daily training/meeting with Auditors and Supervisors for plant issues - Provide on site customer support when needed when it comes to defective parts I go and sort parts and help Operators on the lines better handle parts and explain the importance (window garnish A surface parts) - Continuous improvement started daily staff meeting with management- huddles. - Conduct in internal/external audits - Conduct annual training on Munsell testing, measuring tools such as calipers, micrometers, height gages and gloss meters. - Created corporate deviation procedure following IATF requirements - Created step by step instructions for maintaining Gage Pack for 12 USFarathane sites. - Created step by step X-Rite instructions for 12 USFarathane sites
Education
Henry Ford
Sterling Heights, MI05.2008
Skills
- Advanced planning quality parts (APQP)
- Authentication
- Coaching/Supervising
- Corrective and Preventive action (CAPA)
- Leadership
- CSR expertise Honda, Stellantis, GM
- Professional problem solving
- Workforce Planning
- Interaction with multiple customers GM, Stellantis, Navistar, Honda
- Implementation of programs with site personnel
- Kaizen
- Conduct Monthly Quality Training for site personnel
- Provide quality oversight of contractors and find opportunities to decrease potential customer issues
- Sort company set up, costs, invoice tracking
- Complete Quality Audits
- Complete IATF Audits
- Generate and submit quarterly and semiannual CQI23 audits
- Maintain PPAP scheduling/special orders nonsalable/salable
- Continuously improve quality and dimensional performance
- Direct workers engaged in measuring, testing, and tabulating data concerning materials, finished products, processes, quality, and reliability
- Gage Pack
- X-Rite/McBeth light source
- Gage R&R/Capability testing
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 19 in the development of Kaizen for the plant.
Certification
- Understanding and implementing PFMEA
- Understanding and implementing APQP with PPA and control plans
- Bystander Intervention
- Fishbone Diagram and Five Why's
- Diversity made simple for managers
- Gage management using Gage pack
- Emotional intelligence in the workplace
- Supervision I & II
- Problem solving, I & II
Timeline
Quality Engineer
USFarathane Merrill facility
01.2021 - Current
Quality Supervisor/JR Quality Engineer
USFarathane Sterling facility
01.2011 - 01.2021
Henry Ford
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