Jacklynn Myers
Terre Haute,IN
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills. With a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
General Merchandise Manager
Cannonball Harley-Davidson
Terre Haute, IN
06.2017 - Current
- Mentored talented team of 5 general merchandise associates through extensive training, consistent feedback and role playing.
- Tracked and approved procurement plans and inventory levels.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
- Organized shipment paperwork, managed file systems and updated tracking spreadsheets using Mircosoft Excel.
- Reviewed supply levels and aging inventory to forecast purchasing needs for 2017-current year.
- Improved warehousing and inventory management operations, including optimal scheduling and organization of more than $300,000 worth of clothing and general merchandise needs.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Liaised with vendor representatives to rectify damages and shortages.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Promoted improvements in process efficiency and productivity by creating tracking sheets for both departments on special orders.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Generated insights into purchasing decisions by analyzing and mapping data about sales trends and customer preferences.
- Outlined production commitments and timetables using sales forecast information.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Monitored project progress and presented status to leaders to solve productivity issues.
- Entered information into Talones and HDDS to update inventory and status reports.
- Accurately entered data using Talones and efficiently completed all paperwork.
- Inserted security markers into or onto merchandise and tagged with pricing information.
- Collaborated with store employees to promote retail traffic by constructing creative and appealing merchandise displays.
- Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
- Watch and maintain time cards
- Improved marketing initiative outreach and building engagement by coordinating social media marketing on Facebook and platforms.
- Created marketing plans for events and exhibitions.
General Merchandise Associate
Wabash Valley Harley-Davidson
Terre Haute, IN
02.2014 - 06.2017
- Transported merchandise from stock room to sales floor and followed planograms to accurately replenish items.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Recommended, selected and helped locate out-of-stock merchandise based on customer requests.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Handled all delegated tasks
- Answered phone calls to assist with customer questions and concerns.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Code Entry Associate
John's Dental Lab
Terre Haute, IN
10.2015 - 05.2016
- Produced new orders to manage samples and associated data.
- Entered data into spreadsheets, documents and databases
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Translated written documentation and notes into emails and other types of correspondence.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Obtained scanned records and uploaded into company databases.
- Compiled, sorted and verified prescription digital data against source documents.
- Identified and corrected data entry errors to prevent duplication across systems.
- Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Reviewed and updated account information in company computer system.
- Created work tickets outlining work to be performed and expected delivery times.
- Prepared monthly statements, shipping tickets and documentation for completed work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Route Driver
John's Dental Lab
Terre Haute, IN
03.2015 - 10.2015
- Operated delivery vehicles 5 days per week, averaging 100 miles on road and 20 customers served.
- Consulted with customers to gain feedback and address concerns with products or services.
- Performed pre- and post-trip safety inspections on work vehicle to record and report any malfunctions
- Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Cleaned case pans and workspaces to maintain safety standards.
- Packed up prosthetics and crowns for delivery to provider locations or directly to customers.
- Opened and sterilized incoming cases to prepare for laboratory work.
- Scanned lab scripts and other documents into database.
- Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
Retail Sales Associate
Once Upon a Child
Terre Haute, IN
02.2013 - 03.2014
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Promoted brand through event marketing, demonstrations and sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Answered questions about current promotions and resolved issues according to store policies.
- Drove sales by effectively upselling and cross-selling products to maximize profitability.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Increased customer service feedback scores 100% by delivering outstanding service to 50-75 customers daily.
- Processed payments and maintained accurate drawers to meet financial targets.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Help customers load purchased equipment when necessary.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
Core 40 -
Terre Haute South Vigo High School
Terre Haute, IN11.2013
Some College (No Degree) - Certified Nursing Assistant
Ivy Tech Community College of Indiana
Terre HauteSome College (No Degree) - Medical Coding
AACP
Skills
- Price negotiations
- Resourcefulness
- Inventory coordination
- Purchase orders
- Pricing structures
- Supplier relations
- Team management
- Logistics coordination
- Quality assurance standards
- Scheduling
- Customer assistance
- Independent judgement
- Cash register operation
- Teamwork
- Inventory tracking
- CPR Certified
- Experience with Microsoft Office
- Management Track graduate
- Shipping and receiving experience
- Marketing and Event planning experience
- Marketing on social media experience
Timeline
General Merchandise Manager
Cannonball Harley-Davidson
06.2017 - Current
Code Entry Associate
John's Dental Lab
10.2015 - 05.2016
Route Driver
John's Dental Lab
03.2015 - 10.2015
General Merchandise Associate
Wabash Valley Harley-Davidson
02.2014 - 06.2017
Retail Sales Associate
Once Upon a Child
02.2013 - 03.2014
Core 40 -
Terre Haute South Vigo High School
Some College (No Degree) - Certified Nursing Assistant
Ivy Tech Community College of Indiana
Some College (No Degree) - Medical Coding
AACP
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