Hi, I’m
Jacklynne M Via
Milton,WV
Summary
Hello, I am Jacklynne and I am seeking work as a part-time office administrative assistant. My ideal work schedule is three to four days a week, including some weekends or holidays. Thanks for taking the time to read about me. I have:
- Experience providing leadership and administrative support to individuals, groups, and multiple offices.
- A proven track record of providing excellent customer service, managing correspondence, and maintaining office procedures.
- Teaching and record keeping for providing orientation and new and ongoing employee training in a variety of settings.
- Proficiency in various computer software applications.
- A reliable and trustworthy character with an excellent work record.
Overview
16
years of professional experience
Work History
JW Ebert dba McDonald'sCharleston, WV
Operations Training Manager
09.2021 - 03.2022
Job overview
- Completing Orientation classes for all new employees, as well as a beginner's class on procedures.
- Overseeing the training program in eight stores, including organizational tracking and documentation, and holding store managers accountable to meet deadlines on training.
- Working with employees in the store to verify their knowledge and skills, and give appreciative and constructive feedback as needed.
- Helping to promote crew trainers throughout the district to aid in store training.
- Training people managers on how to effectively run their departments.
AldiBarboursville, WV
Store Manager
09.2017 - 09.2021
Job overview
- Managing 13+ employees.
- Training and developing associates, shift manager, and store managers.
- Controlling inventory effectively to maximize profits and minimize losses.
- Ensuring excellent customer service.
- Maintaining a clean and well-organized establishment to retain customers.
- Creating associate and manager schedules, and controlling labor costs.
- Unloading daily truck deliveries and stocking in an efficient manner.
Pet Supplies PlusBeckley, WV
Store Manager
03.2017 - 09.2017
Job overview
- Managing 15+ employees.
- Maintaining a clean and organized establishment to retain customers.
- Creating associate and manager schedules, and controlling labor costs.
- Ensuring excellent customer service and utilizing top box scoring survey data to achieve results.
- Unloading truck deliveries and stocking in an efficient manner.
Mcdonald'sBeckley, WV
MGR: Assistant, General, Training and District
02.2009 - 03.2017
Job overview
- Training and developing crew, managers, and store managers.
- Managing 40+ employees.
- Supervising the management team.
- Supervising three other store managers.
- Maintaining inventory control and order accuracy.
- Creating manager and crew schedules and regulating labor costs.
- Ensuring store cleanliness through the implementation of RDM.
- Ensuring all customers have a positive experience.
Burger KingStaunton, VA
Senior Assistant Manager
06.2006 - 02.2009
Job overview
- Acting restaurant manager or assistant manager as needed, creating a positive environment for employees and customers.
- Managing food cost.
- Creating crew schedules.
Education
ROLP Hamburger University
Diploma
01.2011
Broadway High School
Diploma
06.2006
Skills
- PAR Point of Sale software
- IBM e-commerce software
- Microsoft Word
- Microsoft Excel
- Letter writing and email
- Phone and desk reception
- Prioritization and time management
- Vendor relations skills
- Inter-office communications
- Filing experience
- Inventory purchasing
- Office staff leadership and training
- File systems management
- Organization
- Verbal and written communication
- Developing presentations
Affiliations
- Enjoy outdoor sports
- Hiking
- Baking
Timeline
Operations Training Manager
JW Ebert dba McDonald's
09.2021 - 03.2022
Store Manager
Aldi
09.2017 - 09.2021
Store Manager
Pet Supplies Plus
03.2017 - 09.2017
MGR: Assistant, General, Training and District
Mcdonald's
02.2009 - 03.2017
Senior Assistant Manager
Burger King
06.2006 - 02.2009
ROLP Hamburger University
Diploma
Broadway High School
Diploma
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