Jack Nguyen
Manteca,CA
Summary
Dedicated and physically fit Correctional Officer with experience in managing correctional functions and closely monitoring inmate behavior. Utilizes sound judgment and employs effective verbal de-escalation tactics to maintain order and prevent potentially dangerous situations. Demonstrates exceptional skill in detecting contraband during thorough cell searches.
Overview
10
10
years of professional experience
7
7
Certification
Work History
Correctional Officer
California Department of Corrections and Rehabilitation
2024.01 - Current
- Maintained security and order within the correctional facility, ensuring the safety of staff and inmates
- Conducted regular inspections of cells, common areas, and perimeter to identify any potential security breaches or contraband
- Enforced rules and regulations by monitoring inmate activities, conducting searches, and responding to incidents in a calm and professional manner
- Supervised inmate movement during daily routines such as meals, recreation time, visits, and medical appointments
- Documented all incidents, disciplinary actions, and inmate behavior accurately in written reports
- Performed pat-downs and body searches on inmates when necessary to prevent smuggling of prohibited items
- Responded promptly to emergencies such as fights or medical emergencies by following established procedures for containment and requesting backup if needed
- Collaborated with other correctional officers to develop strategies for managing difficult or disruptive inmates effectively
- Developed positive relationships with inmates through effective communication skills resulting in improved compliance with rules
- Demonstrated excellent crisis management skills by successfully diffusing tense situations among inmates without resorting to force
- Maintained strict adherence to all legal requirements regarding inmate rights, privacy regulations, use of force policies, etc
- Conducted thorough searches of incoming mail/packages to prevent the introduction of contraband into the facility
- Maintained a clean and organized work area ensuring all equipment such as keys, radios, handcuffs etc
- Were accounted for at all times
- Served as a role model for professionalism and integrity among fellow correctional officers, earning respect from both staff and inmates alike.
Asset Protection Specialist
NORDSRTOM RACK
2022.11 - 2024.01
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
- Apprehended shoplifters and filed police reports
- Monitored employee activities, confirming compliance with security regulations
- Monitored surveillance cameras and conducted regular patrols to detect and prevent theft, vandalism, and other security breaches
- Implemented proactive measures to minimize loss by identifying potential risks and vulnerabilities in the store environment
- Collaborated with management to develop and implement effective security policies, procedures, and training programs for staff members
- Responded promptly to incidents of theft or suspicious activity, ensuring the safety of customers, employees, and company assets
- Conducted thorough investigations into reported incidents of theft or fraud, gathering evidence and preparing detailed incident reports
- Worked closely with law enforcement agencies to provide necessary information for criminal investigations when required
- Utilized advanced surveillance technology systems to monitor high-risk areas within the store premises
- Maintained accurate records of all security-related activities including incident reports, daily logs, and inventory audits
- Identified patterns or trends in theft incidents through data analysis using tools like POS system reports or CCTV footage
- Assisted in the development and implementation of emergency response plans for various scenarios such as fire outbreaks or medical emergencies
- Maintained a high level of confidentiality and integrity when handling sensitive information related to security matters
- Assisted in the training of new hires on security procedures, policies, and best practices
- Conducted regular inspections of merchandise displays to ensure proper tagging and protection against theft
- Implemented crowd control measures during peak shopping seasons or special events to maintain order and prevent incidents
- Conducted safety drills for employees regarding emergency evacuation procedures or response plans.
Security Officer
Allied Universal
2022.06 - 2022.11
- Followed AUS standard duties and procedures
- Promptly responded to all security violations and emergency calls
- Verified guest and vendor identifications at each entry.
Security Officer
All City Patrol Services
2021.08 - 2022.01
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Moved throughout facility and among customers to remain aware of developing security situations
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Security Guard
Allied Universal
2018.08 - 2020.02
- Secured premises by patrolling the property
- Prevented losses and damage by reporting irregularities
- Monitored and authorized entrance of buildings and vehicle gates
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Identified violators and escorted departing personnel to guard against theft of property
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Responded quickly to incidents and assessed active situations for security concerns
- Permitted entry with escort for approved persons into secure locations
- Secured personal and company goods against robbery, vandalism, and illegal entry
- Completed full building and grounds patrols to spot and investigate concerns
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation
- Monitored employee activities, confirming compliance with security regulations.
Infantryman
United States Marine Corps
2014.04 - 2018.04
- Trained in defensive tactics
- Practiced intelligence gathering techniques
- Performed combat operations and provided security in various environments, including urban, desert, and mountainous terrain
- Demonstrated proficiency in the use of small arms weapons systems, such as rifles, machine guns, and grenade launchers
- Conducted regular patrols to gather intelligence and maintain situational awareness
- Participated in tactical planning meetings to develop effective strategies for mission success
- Trained new recruits on infantry tactics, weapon handling, and combat techniques
- Maintained accountability of assigned equipment worth over $XX million without any loss or damage
- Executed rapid response actions during emergency situations to protect personnel and secure critical assets
- Collaborated with team members to establish defensive positions and fortifications for base security
- Operated communication equipment to relay vital information between units and command headquarters
- Assisted in training exercises with allied forces to enhance interoperability between military units
- Participated in physical fitness training programs resulting in improved overall fitness levels within the unit.
Education
High School Diploma -
Devry University
San Jose, CASkills
- Safety and Security
- Customer service
- Leadership
- Communication skills
- Military
- Law Enforcement
- First Aid Training
- Conflict resolution skills
- Emergency Response
- Restraint Techniques
- Policy Enforcement
- Observation
- Surveillance
Certification
- CPR Certification
- AED Certification
- First Aid Certification
- Penal Code 832 Arrest and Control
- Penal Code 12403 Chemical Agents
- State of California Department of Corrections and Rehabilitation Basic Correctional Officer Academy
- Carrington College Medical Assisting
Military Service
United States Marine Corps, United States, Corporal, 04/01/14, 04/01/18
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation
2024.01 - Current
Asset Protection Specialist
NORDSRTOM RACK
2022.11 - 2024.01
Security Officer
Allied Universal
2022.06 - 2022.11
Security Officer
All City Patrol Services
2021.08 - 2022.01
Security Guard
Allied Universal
2018.08 - 2020.02
Infantryman
United States Marine Corps
2014.04 - 2018.04
High School Diploma -
Devry University