Hiking , hanging out with friends and family , and spending time with my Sulcata tortoises are all things that interest me
Jack Peterson
Tucson,AZ
Summary
Dedicated and reliable, honed exceptional customer service and cash handling skills at Smoke2go SmokeShop. Excelled in fast-paced environments, ensuring accuracy and efficiency in transactions and inventory management. Proven ability to foster customer loyalty and resolve conflicts, demonstrating a strong work ethic and attention to detail. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Current student looking to join the workforce to gain real-world experience
Overview
3
3
years of professional experience
Work History
CASHIER/WORKER
Smoke2go SmokeShop
12.2023 - 06.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Developed strong customer service skills by providing efficient and accurate service
- Helped restock shelves when necessary to maintain an organized display area
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Accurately processed customer payments using cash, credit cards, and checks
- Developed strong customer relationships to support satisfaction and loyalty
- Counted and balanced cash drawer at the beginning and end of each shift
- Identified fraudulent activities such as counterfeit currency or stolen credit cards
- Offered assistance to customers in locating desired items
HEAD DISHWASHER
Agave house
05.2023 - 12.2023
- Maintained a clean and organized work area
- Collaborated with chefs, cooks, waiters and other kitchen staff members on various tasks related to dishwashing operations
- Ensured all equipment was properly cleaned before use
- Performed regular maintenance on dishwasher machines including cleaning filters, replacing parts
- Assisted with stocking supplies in the kitchen as needed
- Performed daily inspections of dishwashing machines for proper operation
- Monitored the quality of washed dishes to ensure they met established standards
- Demonstrated knowledge of cleaning chemicals, procedures and safety guidelines
- Trained new staff in proper dishwashing techniques and procedures
- Utilized effective time management skills to meet deadlines efficiently
- Communicated effectively with team members regarding any issues or concerns that arose during shift operations
- Completed beginning or closing shift duties as directed by management
- Loaded and unloaded dishwasher promptly to keep good stock of clean dishes
- Emptied trash in kitchen and cleaned trash cans using water and solvents
- Kept dish room clean and organized using plate ware decoy system
- Swept and scrubbed floors to maintain clean kitchen space
- Followed written and verbal instructions from supervisors for any special cleaning tasks
- Stocked supplies in serving stations, cupboards, or refrigerators
- Reported kitchen accidents or violations of food safety codes and procedures
BUSSER/DISHWASHER
Bumsted's
05.2021 - 06.2022
- Addressed customer questions and requests and directed guests to appropriate facility locations
- Refilled glasses with drinks and replenished condiment shakers
- Cleaned spills and stains and washed dishes and cutlery
- Assisted in setting up and clearing tables quickly and efficiently
- Removed plates and glasses from tables after meals
- Helped to set up large parties and special events
- Maintained a clean and organized work area to ensure safety and sanitation standards were met
- Interacted professionally with hosts and waitstaff to deliver effective service
- Restocked plates, silverware, glassware between courses of service
- Ensured all dishes, utensils, glasses, and other supplies were properly stocked at all times
- Carried trays of food from kitchen to dining room when necessary
- Followed proper food handling techniques while preparing food items for service
- Replaced tablecloths and washed dirty linens
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Filled beverage and ice dispensers
- Located items requested by customers
- Served ice water, coffee, rolls, and butter to patrons
- Carried linens to and from laundry areas
Education
GED -
Online Highschool
Tucson, Az05.2025
Skills
- Reliable
- Great customer service skills
- Great attention to detail and cleanliness
- Equipment Sanitization
- Dining Area Arranging
- Dishwasher Operation
- Stocking and Replenishing
- Trash Removal
- Product restocking
- Drawer balancing
- Cash Register Operation
- POS Systems
- ID Verification
- Conflict Resolution
- Product Knowledge
- Loyalty Program Promotion
- Cash register systems
- Loss Prevention
- Work Ethic and Integrity
- Total Payment Calculation
- Multitasking
- Reliability
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
References
- Scot Shuman, Owner/Operator Bumsteds Manager, (520) 275-4436, Fungus518@hotmail.com
- Alejandro Munoz, Owner / Manager Of Smoke2go My Previous Manager, (520) 210-1114, smoke2go@gmail.com
Interests
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteTimeline
CASHIER/WORKER
Smoke2go SmokeShop
12.2023 - 06.2024
HEAD DISHWASHER
Agave house
05.2023 - 12.2023
BUSSER/DISHWASHER
Bumsted's
05.2021 - 06.2022
GED -
Online Highschool
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