Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jack Quinn Wartman

New York,USA

Summary

Experienced professional with a diverse background in caretaking, retail, food service, and personal assisting. Demonstrated success in delivering compassionate care and prioritizing client well-being. Adept at providing exceptional customer service and efficient task management. Committed to achieving team success while maintaining a strong focus on individual client needs. Highly regarded for kindness, compassion, and an exceptional work ethic.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bookseller

Strand Bookstore
11.2023 - Current
  • Working register, managing shifts, shelving, recieving new books, event tech and organization, selling and buying books as well as managing shipping
  • Provided exceptional customer service by assisting customers in finding and recommending books based on their interests
  • Assisted with inventory management, including receiving new shipments, shelving books, and conducting regular stock checks
  • Collaborated with team members to create eye-catching displays and promotions to increase sales
  • Utilized point-of-sale systems to process transactions accurately and efficiently
  • Served as the go-to resource for colleagues seeking information about specific titles or authors
  • Demonstrated excellent communication skills when interacting with publishers' representatives regarding orders or special requests

Personal Assistant

Saint Charles Park District
05.2017 - 08.2019
  • I organized events, assisted scheduling swim lessons and landscaping projects, managed staffing schedules, typical office management activities, answered phone and email, and worked at front desk
  • Managed and maintained executive's calendar, scheduling appointments and coordinating meetings
  • Screened phone calls and emails, prioritizing messages and responding on behalf of the executive as needed
  • Prepared meeting agendas, presentations, and materials ensuring all necessary documents were available in advance
  • Handled confidential information with discretion while maintaining a high level of professionalism at all times
  • Performed research tasks such as gathering data or compiling reports to support decision-making processes

Target Team Member

Target
11.2019 - 08.2022
  • Worked as a Guest Service Advocate, TL Lane Watcher, Cashier, Order Pickup expert, Ship from Store expert, Cart attendant, and Starbucks Barista
  • Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions
  • Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked
  • Managed cash register operations, accurately handling cash transactions and providing correct change to customers
  • Assisted in inventory management by conducting regular stock checks, identifying low-stock items, and placing orders for replenishment
  • Resolved customer complaints or concerns in a professional manner, finding appropriate solutions to ensure customer satisfaction

Server and Associate

Saint Charles Place
07.2018 - 02.2020
  • Served and waited tables, refilled drinks, rolled silverware, helped out the bar, effectively handled all guest issues with care and attention
  • I have a natural charm with people, and love to express that and bring a smile to peoples faces
  • Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Provided recommendations on menu items based on customer preferences and dietary restrictions

Lifeguard and Swim Lesson Instructor

Saint Charles Park District
05.2018 - 09.2019
  • Taught ages 2-3, 4-5, Children with disabilities, and also worked with the Newborn and Parent class where I sang with kids and got them comfortable in the water!
  • Monitored pool area to ensure the safety of all swimmers and enforce pool rules
  • Conducted regular inspections of pool equipment and reported any maintenance or repair needs
  • Provided excellent customer service by addressing inquiries, resolving conflicts, and ensuring a positive experience for all patrons
  • Provided swim instruction to individuals of all ages and skill levels, ensuring a safe and enjoyable learning environment
  • Developed personalized lesson plans based on individual goals and abilities, resulting in improved swimming techniques for students
  • Implemented effective teaching methods to enhance student engagement and retention of skills

Busser/Server

P.S Kitchen
03.2023 - 08.2023
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction

Education

College Degree - Acting

Neighborhood Playhouse School
05.2022

High School Diploma -

Saint Charles East
04-2018

Skills

  • Effective Multitasking
  • Effective Communication
  • High-Quality Customer Care
  • Prioritization and Time Management
  • Dedicated Professional Engagement
  • Exhibits Professional Conduct
  • Open to Schedule Changes
  • Detail-Oriented Approach
  • Friendly, positive attitude

Certification

  • Lifeguard Training, 01/01/15
  • CPR/First Aid, 01/01/15
  • Driver's License

Additional Information

I would describe my personality as empathetic, committed, and hard working. In every job I do, I bring a sense of joy and 'fun' to it. I have a very outgoing and positive attitude, and that is always reflected in my work! I have experience in personal assistance, caretaking, and food service. I have a high school degree, and an MFA in acting. I am based in Washington Heights.

Timeline

Bookseller

Strand Bookstore
11.2023 - Current

Busser/Server

P.S Kitchen
03.2023 - 08.2023

Target Team Member

Target
11.2019 - 08.2022

Server and Associate

Saint Charles Place
07.2018 - 02.2020

Lifeguard and Swim Lesson Instructor

Saint Charles Park District
05.2018 - 09.2019

Personal Assistant

Saint Charles Park District
05.2017 - 08.2019

College Degree - Acting

Neighborhood Playhouse School

High School Diploma -

Saint Charles East

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Jack Quinn Wartman