Jackson Balek
Nora Springs,IA
Summary
Self-motivated technician with a strong background in equipment installation and maintenance. Recognized for exceptional customer service and the ability to resolve issues efficiently, contributing to enhanced satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Installation Technician
Stellar
02.2023 - Current
- Installed and configured equipment according to specifications and safety protocols.
- Conducted routine maintenance and troubleshooting to ensure operational efficiency.
- Collaborated with project managers to coordinate installation schedules and resource allocation.
- Trained junior technicians on installation techniques and safety compliance standards.
- Enhanced workflow processes by identifying inefficiencies and implementing effective solutions.
Assistant Manager
Godfather's Pizza
06.2019 - Current
- Supervised daily operations to ensure efficiency and quality in food preparation and customer service.
- Trained and mentored team members on operational standards and best practices for service excellence.
- Resolved customer complaints effectively, improving overall satisfaction and loyalty metrics.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
AutoCAD Drafter
Global Agriculture
06.2018 - 08.2019
- Developed detailed 2D and 3D AutoCAD drawings for agricultural equipment and facilities.
- Collaborated with engineers to refine design specifications, ensuring alignment with project requirements.
- Created and maintained project documentation to support design processes and facilitate communication.
- Reviewed technical drawings for accuracy, identifying discrepancies and implementing corrections promptly.
Education
High School Diploma -
Mason City Schools
Mason City, IASkills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
- Troubleshooting skills
- Welding skills
- Multitasking
- Reliability
- Adaptability and flexibility
- Self motivation
Timeline
Installation Technician
Stellar
02.2023 - Current
Assistant Manager
Godfather's Pizza
06.2019 - Current
AutoCAD Drafter
Global Agriculture
06.2018 - 08.2019
High School Diploma -
Mason City Schools