JACKSON BANTA
Orem,UT
Summary
Motivated individual with a passion for delivering excellent customer service. Demonstrates a strong work ethic and a team-player attitude. Experienced in hospitality and retail industries, with a focus on customer relations, problem-solving, and multitasking. Committed to providing outstanding customer service and ensuring a clean, organized environment.
Overview
3
3
years of professional experience
Work History
Food Champion
Taco Bell
08.2024 - Current
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Ride Operator
Six Flags Magic Mountain
04.2024 - 08.2024
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Trained new ride operators on safety procedures and ride operations.
Deli Clerk
Vons Grocery Store
01.2024 - 04.2024
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Floor Salesperson
Best Buy
09.2023 - 01.2024
- Increase customer satisfaction by providing exceptional customer service and product knowledge
- Develop and maintain product knowledge to effectively assist customers in making purchasing decisions
- Maintain a clean and organized sales floor to enhance the customer shopping experience
- Provided helpful guidance to customers regarding payment methods such as credit cards or gift cards
- Performed daily merchandising activities such as restocking shelves, organizing displays, and pricing merchandise
- Skills: Problem-solving, Time management, Team collaboration, Salesmanship, Attention to detail, Communication, Adaptability
Crew Member
McDonald's
02.2022 - 11.2023
- Helped management streamline how we deal with delivery orders
- Made sure everything ran smoothly and customers were kept happy
- Take customer orders, assemble food orders, and ensure customer satisfaction by providing prompt and friendly service
Education
Bachelor of Science (B.S.) - Aerospace Engineering
College of the canyons
Santa clarita, CA06.2027
High School Diploma - undefined
Hart high school
Newhall, CA05.2023
Skills
- Ordering Procedures
- Forklift Operation
- Sales Expertise
- Cash Handling
- Food Preparation and Safety
- Table Setting Knowledge
- Time Management
- Verbal and Written Communication
- Company Standards
- Order Delivery Practices
- Stocking and Replenishing
- Foodservice standards
- Quality assurance and control
- Excellent multi-tasker
Extracurricular Activities
Marching Band Concert Band Jazz Band Improv Comedy
Awards
First place SCSBOA championships, 2022
Timeline
Food Champion
Taco Bell
08.2024 - Current
Ride Operator
Six Flags Magic Mountain
04.2024 - 08.2024
Deli Clerk
Vons Grocery Store
01.2024 - 04.2024
Floor Salesperson
Best Buy
09.2023 - 01.2024
Crew Member
McDonald's
02.2022 - 11.2023
High School Diploma - undefined
Hart high school
Bachelor of Science (B.S.) - Aerospace Engineering
College of the canyons