Jackson Barker

• Trained 5 guest service associates successfully.
• Handled front desk and guest services day-to-day operations.
• Provided valet and vehicle service to customers (jump starts, tire fills, parking, and clearing vehicles).
• Operated and managed airport lost & found

Facilitated seamless communication between rental owners and guests, enhancing overall satisfaction.

Collaborated effectively with HOA board members to address community concerns and improve operations.

Coordinated and scheduled future guest bookings, optimizing occupancy rates and guest experience.

Provided timely assistance to guests, ensuring all inquiries were addressed promptly and professionally.

Managed rental property inquiries, contributing to improved owner-guest rapport and trust.

Monitored property maintenance requests, ensuring timely resolutions to enhance guest comfort.

Developed and maintained organized records of guest interactions for future reference and service improvement.

• Generated unified geographic maps through remote and on-site data collection.
• Enhanced GIS portal by accurately inputting data for new job sites.
• Revised existing data to reflect changing conditions in ArcGIS database.
• Established application requirements for effective GIS solution implementation.
• Created detailed maps using cartographic techniques to address geographic challenges.

• Pumped gas for guests and took payments.
• Checked customer identification for alcohol, cigarette, and lottery sales.
• Facilitated sales of services and goods.
• Maintained inventory of all saleable items.

• Attentively monitored swimmers to identify distress.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
• Monitored safety of guests in and around swimming pool.