Jackson Bowers
Waterford,PA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. as well as a dependable and punctual professional trained in pool monitoring and responsibilities. Successful history in water rescue techniques and enforcing safety regulations. Strong communicator with attention to detail. Cpr and rescue breathing certified.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifegaurd
Splash Lagoon Indoor Waterpark
Erie, PA
07.2024 - Current
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Enforced all safety regulations and posted rules for patrons.
- Developed a comprehensive training program for new lifeguards.
Sales Associate
Kohls Department Store
Erie, PA
09.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Cashier Manager
Maggies China Inn
Waterford, PA
07.2023 - 09.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
High School Diploma -
Fort Leboeuf Senior High School
Waterford, PA06-2024
Skills
- Needs Assessment
- Swim Instruction
- First Aid
- Safety oversight
- Emergency Response
- Program Oversight
- Payment Processing
- Order Processing
Affiliations
- Cross Country
- Track and Field
- Wrestling
- Golf
- Future Business Leaders of America (FBLA)
Accomplishments
- FBLA Chapter President
- National Honor society member
Certification
- Cpr certified
References
References available upon request.
Timeline
Lifegaurd
Splash Lagoon Indoor Waterpark
07.2024 - Current
Sales Associate
Kohls Department Store
09.2023 - 01.2024
Cashier Manager
Maggies China Inn
07.2023 - 09.2023
High School Diploma -
Fort Leboeuf Senior High School
- Cpr certified
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