Overview
Work History
Education
Skills
Timeline
Generic

Jackson Brinkley

Godwin,NC

Overview

8
8
years of professional experience

Work History

Field Service Technician

Systel Business Equipment
04.2018 - 12.2023
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $4000.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites. explained operation and routine maintenance protocols to customers.
  • Responded quickly to emergency maintenance requests for timely support.
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Documenting repair procedures and creating comprehensive reports for each job completed.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Discussed and recommended service options with customers and explained costs involved.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
  • Followed safety procedures to avoid injuries in field.

Orderfiller/Truck Unloader

Walmart Distribution Center 6040
05.2016 - 12.2017
  • Received returns of damaged and incorrect orders to process replacements.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved pallets to and from trucks and around warehouse to stay on top of demanding schedules.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Safely and securely loaded items to prevent damage during transport.
  • Contributed to safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Maintained store assets with effective loss prevention strategies.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Education

High School Diploma -

Cape Fear High School
Fayetteville, NC
08.2014

Skills

  • Diagnostics and troubleshooting
  • Teamwork and Coordination
  • Technical Analysis
  • Workflow Management
  • Friendly, Positive Attitude
  • Technical Troubleshooting
  • Flexible and Adaptable
  • Customer Service
  • Quality Assurance Controls
  • Inventory Management
  • Accountability and Work Ethic
  • Courteous and Professional

Timeline

Field Service Technician

Systel Business Equipment
04.2018 - 12.2023

Orderfiller/Truck Unloader

Walmart Distribution Center 6040
05.2016 - 12.2017

High School Diploma -

Cape Fear High School
Jackson Brinkley