Jackson Bryan
Summary
Dynamic and motivated Communications graduate seeking a position to apply my skills in effective communication, customer service, and diverse experiences across multiple fields. Passionate about building meaningful connections and providing support in any environment, with a particular background in the Outdoor Industry, Sales, and working with children and adults with special needs. Eager to contribute to a wide range of industries while leveraging empathy, strong interpersonal skills, and a commitment to fostering positive relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Sales Representative
TTI Ryobi, Techtronic Industries
03.2024 - Current
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
- Implemented innovative strategies that enhanced brand awareness among target demographics ultimately increasing overall market share.
Sales Associate
Mountain Recreation
09.2023 - 03.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted customers with sales and service needs.
Whitewater Rafting Guide
Echo Canyon River Expeditions
05.2023 - 09.2023
- Worked closely with management to address any client concerns or complaints, ensuring prompt resolution and continued satisfaction.
- Communicated effectively with diverse groups of clients, ensuring clear understanding of trip expectations and safety protocols.
- Provided exceptional customer service throughout each trip journey, resulting in numerous positive reviews from satisfied clients.
- Collaborated with team members to execute seamless emergency response procedures when necessary, prioritizing guest safety at all times.
- Demonstrated commitment to environmental stewardship by participating in river clean-up events and educating clients about responsible outdoor practices.
- Participated in ongoing training sessions and certifications, ensuring up-to-date knowledge of safety protocols and best practices within the industry.
Special Education Paraeducator
Nevada County Superintendent of Schools
08.2022 - 05.2023
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Provided one-on-one support for students with special needs, ensuring they received appropriate accommodations during testing and assessments.
- Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation and engaging learning activities.
Outdoor Sales Associate
Chico Sports LTD
01.2019 - 01.2020
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Camp Counselor
Walton's Grizzly Lodge
06.2018 - 08.2019
- Led groups of children safely through variety of camp activities.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
Education
Bachelor of Arts (B.A.) - Communications Studies
Colorado State University
Fort Collins, Colorado12.2023
Diploma -
Nevada Union Highschool
Grass Valley, CA06.2016
Skills
- Relationship Building
- Customer Needs Assessment
- Business Development
- Positive and Professional
- Employee Relations
- Risk Management
- Problem-solving skills
- Sales presentations
- Customer service
- Physical fitness
- Positive engagement
Certification
- Crisis Prevention Intervention Training, 2023
- First Aid
- CPR
- Commercial Raft Guide
Hobbies and Interests
- Outdoor activities such as rock climbing, whitewater kayaking, rafting, backpacking, and hiking
- Exposing people to the outdoors in a fun and safe way specifically children and people with Special needs
Languages
Spanish
Elementary
Interests
- Enjoy participating in rock climbing and hiking for overall physical and mental well-being
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Whitewater Activities
- Volunteering
Timeline
Field Sales Representative
TTI Ryobi, Techtronic Industries
03.2024 - Current
Sales Associate
Mountain Recreation
09.2023 - 03.2024
Whitewater Rafting Guide
Echo Canyon River Expeditions
05.2023 - 09.2023
Special Education Paraeducator
Nevada County Superintendent of Schools
08.2022 - 05.2023
Outdoor Sales Associate
Chico Sports LTD
01.2019 - 01.2020
Camp Counselor
Walton's Grizzly Lodge
06.2018 - 08.2019
Diploma -
Nevada Union Highschool
Bachelor of Arts (B.A.) - Communications Studies
Colorado State University
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